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Something Stinky? Dealing With Sewage Leaks Safely | SERVPRO of Rapid City

3/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Rapid City is always ready to respond to your call when biohazard incidents strike.

Sewage is supposed to flow down and away from your home safely without you ever having to worry about it, or without thinking about what is flowing through your pipes. Unfortunately, that doesn’t always happen the way it should!

Sewage leaks can happen at the most unexpected times, leaving you with a serious mess—and a serious stink—to deal with right away. We offer some reliable tips to deal with sewage leaks safely so you can recover faster.

<h3to-the-situation">Responding to the Situation

Sewage backups can happen whenever a clog or blockage occurs in your pipe system. If the wastewater can’t move down and away from your home like it should, it can get forced backward into your toilets, tubs and sinks. In addition, sewage leaks can happen if your pipeline becomes compromised or if a connection gets loose.

No matter the situation, your first priority should be to stay out of the water. Sewage is considered a toxic substance and is categorized as dangerous black water. Black water could contain viruses, bacteria and microbes that can make you really sick or can even be deadly.

If you are able to locate and reach the water shutoff valve without getting into the water, do so right away to stop the flow of water. After that, turn on some fans and open a window to let the fumes escape. You should also be dialing up our phone number at this time!

<h3our-team-shines">Where Our Team Shines

Whether your leak is small or the wastewater is all over your floors, it is crucial to have a trained biohazard cleanup crew onsite to help with the situation. Since sewage is potentially dangerous, you should leave the cleanup to the professionals who have the right equipment and safety gear to take care of it properly.

We will get right to work gathering the supplies and crew that we need, so while you wait for us to arrive, we recommend that you take some photos. These images will certainly not be making a holiday card anytime soon, but they are necessary for your insurance claim.

Once we arrive, we will focus on removing the sewage while also locating the reason for the leak in the first place. Our team will secure the leak and tackle repairs while our cleaning crew will remove the standing water. Since sewage is potentially dangerous, we will encourage you to stay out of the area while we work.

After the repairs have taken place and the sewage is gone, we will employ our deodorizers to remove any lingering stinky smells. We can also address any reconstruction needs that you may have! Water can cause serious damage to your walls and floors, so we can replace floorboards and drywall as needed.

Stop the stink and call SERVPRO® right away! Our crew will make sure to tackle your recovery quickly so you can return to your home safely as soon as possible.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO, and we will take care of you.