Recent Water Damage Posts

Check Out These Common Places for Water Leaks in Your Home

9/9/2021 (Permalink)

a leak in ceiling creating water lines running down an interior wall A water leak can turn into a big problem. Contact the SERVPRO of Rapid City team if you are dealing with any water damage

No one wants to come home from work and be confronted with water where it shouldn’t be! But water damage is a real possibility when water escapes from places that were made to contain it.

If we were all-knowing, we wouldn’t have to worry about water leaks. But we’re not—and because of that, it pays to know how water might enter your home. Here are a few common sources of water damage:

Commode flapper. A commode flapper is a small circular piece of rubber that seals the water in the tank until the level is pressed. This is commonly referred to as flushing. The flapper is in use every time the toilet is flushed, and over time, the gasket can decay and leak. Many times, you can hear an audible leak coming from the toilet if the flapper is leaking.

Washing machine. Washing machines have a supply line, internal tub and drain line. Of course, there are many other components in between those system, and they are all designed to keep water in the tub or down the drain. Over time, water may escape and leak some of these components.

Clogged gutters. Gutters can be one of the main culprits in water damage. Properly designed and installed gutters are critical to moving the water from the roof to the ground where it can drain away. Keeping them clear of obstructions is critically important as water that overflows the gutter will find the wrong place to go. Obstructed gutters can have water backing up into fascia and soffits, down walls, and possibly leaking through the foundation.

Storm damage to roof. Many times when thunderstorms pass through they can leave roof damage. Wind can also break tree branches that land on your roof, possibly causing a break in the material that protects your roof.

Sewer line penetration. Pipes with age can be vulnerable to root infestation. Especially the old clay pipes that aren’t in use any longer. Once a tree root finds a source of moisture, it thrives and may invade that spot with more roots.

Disposal seal leaks. The seals in a garbage disposal stay fairly secure. However, excessive plunging to remove a clog can damage these seals if too much pressure is applied during the plunging process.

It’s important to stay current on your home maintenance. When you observe a defect, get it fixed immediately instead of waiting. It’s better to be proactive with a repair than to be faced with a restoration project from a major water leak.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Check Out These Common Places for Water Leaks in Your Home

9/9/2021 (Permalink)

a leak in ceiling creating water lines running down an interior wall A water leak can turn into a big problem. Contact the SERVPRO of Rapid City team if you are dealing with any water damage

No one wants to come home from work and be confronted with water where it shouldn’t be! But water damage is a real possibility when water escapes from places that were made to contain it.

If we were all-knowing, we wouldn’t have to worry about water leaks. But we’re not—and because of that, it pays to know how water might enter your home. Here are a few common sources of water damage:

Commode flapper. A commode flapper is a small circular piece of rubber that seals the water in the tank until the level is pressed. This is commonly referred to as flushing. The flapper is in use every time the toilet is flushed, and over time, the gasket can decay and leak. Many times, you can hear an audible leak coming from the toilet if the flapper is leaking.

Washing machine. Washing machines have a supply line, internal tub and drain line. Of course, there are many other components in between those system, and they are all designed to keep water in the tub or down the drain. Over time, water may escape and leak some of these components.

Clogged gutters. Gutters can be one of the main culprits in water damage. Properly designed and installed gutters are critical to moving the water from the roof to the ground where it can drain away. Keeping them clear of obstructions is critically important as water that overflows the gutter will find the wrong place to go. Obstructed gutters can have water backing up into fascia and soffits, down walls, and possibly leaking through the foundation.

Storm damage to roof. Many times when thunderstorms pass through they can leave roof damage. Wind can also break tree branches that land on your roof, possibly causing a break in the material that protects your roof.

Sewer line penetration. Pipes with age can be vulnerable to root infestation. Especially the old clay pipes that aren’t in use any longer. Once a tree root finds a source of moisture, it thrives and may invade that spot with more roots.

Disposal seal leaks. The seals in a garbage disposal stay fairly secure. However, excessive plunging to remove a clog can damage these seals if too much pressure is applied during the plunging process.

It’s important to stay current on your home maintenance. When you observe a defect, get it fixed immediately instead of waiting. It’s better to be proactive with a repair than to be faced with a restoration project from a major water leak.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Indicators of Basement Water Damage

5/25/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Rapid City is a full restoration company. Our team of experts are on call and ready to help you determine the best course of action.

Many homeowners find their basements to be an enjoyable area of their homes. Whether it’s kept bare for something as simple as extra storage or finished and furnished for some extra living space, a basement can be a versatile utility area.

But the fact that basements are dug into and under the ground creates an inherent risk of water damage inside, and the risk is even greater once you consider that water leaks in other parts of your home often find their way into the basement.

There’s no guarantee that you will or won’t encounter a basement water emergency, but the risk is high enough that you should make yourself aware of the common ways to identify potential damage. Let’s look at a few below.

Top Signifiers of Water Damage in Your Basement

Unpleasant, musky odors. There’s a certain smell that many people associate with basements or underground areas, but it’s really an indicator of a wet area. Water that seeps in turns bacterial and toxic, making your area not only damp, but odoriferous. This smell will only arise when mold and mildew are present in the environment, and while you may not see any mold yet, the smell is a giveaway that it’s already growing.

Flaking paint on masonry or walls. Many homeowners paint their basements, whether they’re finished basements or cinder block areas, and some apply waterproof paint, trying to head off potentially problematic water leaks. But paint or no, waterproof or no, water will find its way through if there’s a leak. Cracks, bubbles and flakes in your paint are a telltale sign that water is coming through from somewhere.

Foundational cracks. Cracks in your foundation are not normal, even though houses do shift over time. Cracks can show up inside in the floor, the ceiling or in your walls as well, indicating that your house frame is applying uneven pressure, possibly caused by a cracked foundation. Hairline cracks are no cause for alarm, but they should be treated immediately if they get larger.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

WITH THE WINTER STORM WARNING MAKE SURE TO KEEP AN EYE OUT FOR BROKEN PIPES

4/11/2021 (Permalink)

If the temperature drops below 20 degrees Fahrenheit, pipes are more likely to freeze. Water damage can be severe as a result of this. If pipes are not adequately insulated or if temperatures are extremely cold, pipes in crawl spaces and in exterior walls will freeze. Frozen pipe water damage can be easily and safely restored by SERVPRO Franchise Professionals. Harm to your roof and ice Dams are two other possible hazards to consider when the snow/ice melts. What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What Not To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging

Don’t Let Heavy Rains Damage Your Family Home

4/11/2021 (Permalink)

Here’s something you may not have heard: One out of every 50 American homeowners will have to file a water damage claim next year.

When asked how the water damage happens, homeowners cite various problems like severe floods and storms or problems in the home, like a burst pipe.

So if you have to file a claim for water damage this year, you’ll have a lot of company. Statistically, it’s like that someone you know will have to file a water damage claim this year, too. Depending on the size of your network, it might even be more than one person.

Preparing Your Property for Wet Weather

Basic home maintenance can help you stay safe from water damage. These projects will help you get moving in the right direction.

Learn how your yard drains. A yard that drains correctly protects your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Plant helpful landscaping. Landscaping can help protect your home from water damage. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Consider sealing your roof. Sealing your roof can help protect your home from wind and water damage. In fact, experts estimate that almost 95% of water damage is caused by water seeping through gaps in your roof and shingles, which can be prevented with this step.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

SERVPRO is Here to Help with Water Damage

3/21/2021 (Permalink)

SERVPRO of Rapid City has responded to apartment complexes that suffered from a toilet bowl overflow on the 4th floor. Not only did the water migrate throughout the 4th floor apartment, affecting 3 of 5 rooms, but it wicked through the drywall and ceilings of the 3rd and 2nd floor apartments directly below. Each unit had less affected rooms than the source unit due to the quick response of our Nationally Certified Technicians and knowing where the water shut off was.

Working floor by floor, our technicians quickly devised a plan for drying purposes in order to lessen the water migration of the already affected materials. Working with each tenant, yes, the units were occupied, they took great care of the contents within each unit.


No matter the size of damage or the size of property, our highly trained technicians can create and execute any plan to mitigate water damage. Our goal is to do as little demolition as possible, but there are instances that cannot be avoided. Once we have finalized the execution of removing affected materials and properly drying materials that were not so affected, we can then send our repairs team in and let them do their magic work.

If you are a property manager or owner and find your property suffering from water or fire damage be sure to call SERVPRO of Rapid City (605) 388-3000.

Extreme Weather Changes Can Cause Pipes To Break

3/21/2021 (Permalink)

Winter weather can bring about more issues than just slippery roads and heavy snow to shovel. With the sudden drop in temperature and immediate increase, we are at risk of pipes bursting, which can cause a major water damage disaster at your house or business.

With the extreme cold comes an increased risk for frozen pipes in cooler areas of your home or business.  Here are some tips to help prevent pipes in areas such as basements, attics, garages, and kitchen cabinets from freezing during the coming cold snap:

  • Open faucets slightly to let water drip or slowly trickle during extreme cold.
  • Keep your heat set to a consistent temperature 24/7.
  • Open kitchen cabinets to let warm air circulate near the plumbing, especially those near outside walls.
  • Consider insulating pipes in especially cold areas of your home like crawlspaces or attics.

If you experience water damage, call the SERVPRO of Rapid City team of trusted professionals 605-388-3000. Our experienced crews are always here to help

Are You Ready For Water Damage

3/20/2021 (Permalink)

Leaking water in your home is always cause for concern. This is especially true if contaminated water could encounter your family. The urgency of the problem is determined by several factors, such as how much water is present, the location in the house and the type of water that is leaking.


Fortunately, there is a rating system that helps homeowners assess the seriousness of a leak. Property owners throughout the area should know if they have a Category 1, 2, or 3 water problem. The higher the number, in general, the greater the urgency to get a water mitigation team to the home. SERVPRO of Rapid City will come and assess the situation for FREE

Some Floods Need Professionals

3/16/2021 (Permalink)

Most water damage in the home is in the bathroom or the kitchen. Usually, leaks and spills require mopping up and potentially replacing the wall in front of the pipe that leaked. However, there are times that the leak went unnoticed or occurred in an area of the house, such as the basement, where you may not visit regularly. In these cases, you may need to use different methods to restore your home to preloss condition. 

Dealing with this type of considerable spill water damage in the Black Hills requires specialized extraction techniques and equipment. In the winter months, a massive spill requires even more care due to freezing temperatures requiring the house to remain heated so that the water does not freeze within the home or in the pipes. 

Depending on the amount of water and the location of the spill, SERVPRO technicians may need various types of extraction equipment. 

Portable Extractors

Portable extractors like light wants are used for smaller amounts of water extraction or for hard to reach places after technicians complete the heavy-duty extraction, using them in conjunction with truck-mounted extractors and submersible pumps. 

Truck Mounted Extractors

Truck-mounted extractors use powerful vacuums to suck out the water, working off the work truck's fuel, requiring no on-site power. For standing water in a basement, this type of extractor is ideal if there is access through a basement door or window as the hose length can be an issue. Truck mount waste tanks hold between 70 and 100 gallons. 

Pumps

Electric submersible pumps and high-pressure pumps are the two pumps most likely used when a basement has more than two inches of standing water. Electrical submersible pumps commonly referred to as sub pumps are the most typical; however, if the basement requires a high amount of lift, the high-pressure pump may be a better option since it gives a stronger discharge. Both pumps do not handle solids well but can move 1000 to 6000 gallons of water per minute. 

Regardless of the type of extraction equipment used, SERVPRO water restoration technicians safely dispose of wastewater according to local and state ordinances. 

For 24/7 assistance, contact SERVPRO of Rapid City at 605-388-3000. We're Faster to Any Size Disaster.

Minutes Matter When You Need to Restore Your Keystone Home

2/4/2021 (Permalink)

We’ve been serving Keystone, Rapid City and the surrounding communities long enough to know that every home we serve and restore is unique. The families that we help are all dealing with the emotional and personal issues surrounding their damaged homes in their own way.

We also know that each claim is unique in both the causes and the type of damage they represented. In some cases, every home in a given neighborhood can be damaged by severe weather issues, like wind, hail and rain. In other cases, accidents and appliance malfunctions damage individual homes.

So, we definitely understand that every claim is very different. But we also know that most of them have something in common. It might not even be what you expect. It’s timing.

The sooner the restoration process begins, the easier it is to repair and restore the damage. Minutes make a difference when you’re dealing with water damage. Why?

Because water can begin to soak into and warp wood within a few hours or days. Signs of mold and mildew can start to show just as quickly.

Don’t Wait to Call Your SERVPRO Team

Because we know that damage can move quickly, we also understand how important it is to get the restoration process started quickly. That’s why we offer 247 service during emergencies. You can call us at any time when you need our help, and we’ll be here to assist you.

There are other good reasons to choose SERVPRO, too. Here’s what makes us different.

The technicians on our team are highly trained experts. We work with technicians who are highly trained and have the appropriate certifications. That means when a team comes to your home, you can trust that the people you’ll work with are bringing the latest knowledge and understanding of water damage to the job.

Our teams have the latest technology. We’re part of a trusted, national company. That means our technicians can use powerful, effective technology to make a personalized plan for your family.

We are a local business. While we are affiliated with the nationally known and respected SERVPRO brand, we’re also owned and operated by residents. Our teams care about the community and want to help our friends and neighbors recover after a disaster.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Stop Water Damage This Winter | SERVPRO® of Rapid City

12/9/2020 (Permalink)

water leaking out of a gutters due to heavy rain > near Spearfish If you have water damage in your home due to a leaky roof or another cause, contact us right away. SERVPRO of Rapid City is available 24/7.

Homes can suffer water damage at any time during the year near Spearfish. But it’s important to keep in mind that seasonal dangers are unique—especially in places with harsh winters like we have near Spearfish.

In general, water damage claims are among the most common ones insurance companies see during the year. Insurance experts estimate that roughly one in every 50 American homeowners files a water damage claim each year.

These can vary in severity, from major flood or storm damage to repairing a busted pipe. In fact, you likely know someone who filed a water damage claim this year.

The Best Steps to Keep Your Home Safe

Taking care of your home and doing regular maintenance is your best protection against routine water damage.

What do you need to watch out for this winter? Experts have some advice about places to look when you’re getting your home ready to weather winter’s unique home maintenance needs:

Get a good look at your foundation. Being sure your home’s foundation doesn’t have any cracks is one of the first things you should do to prepare for winter. Water damage in basements is a common reason homeowners need remediation services. Additionally, water seeping into cracks during the winter and freezing can cause cracks to widen. That happens because water expands when it freezes.

Get your gutters clean before it starts snowing. In general, it’s a good idea to clean your home’s gutters a couple of times each year. Keeping them free of debris and flowing can help stop water from pooling or flowing in ways that can damage your home. Also, clean gutters are less likely to be filled with damaging ice.

Protect your pipes. Did you know frozen pipes are the most common reason homeowners file water damage claims in the winter? You don’t have to be one of them. If the forecast calls for a winter storm or an unseasonably frigid night, leave the faucets in your home dripping. (It doesn’t have to be much—just enough to keep water flowing.) You’re much less likely to find busted, frozen pipes if you take this step.

Find spots that need to be sealed. Like checking the foundation, this step is important because water expands when it freezes. Shingles, window panes and siding that aren’t secure can allow water into your home. And that water can freeze, expand and damage your home.

If a busted pipe, leaky gutter or other winter hazard damages your home, our team is here to help you restore your home. You can get in touch with us 247.

Preparing for a Cold Winter | SERVPRO® of Rapid City

11/23/2020 (Permalink)

icicles hanging on gutters of red brick house SERVPRO of Rapid City is your local restoration expert. Contact us today if you experience any storm damage.

Winter is approaching rapidly in South Dakota. If you’re like most people in Rapid City and beyond, it’s time to start thinking about how to deal with colder weather, snow and ice.

Consider protecting your home before the winter weather starts getting severe. If you’re like most Americans, your home is your family’s most substantial investment. Taking steps to keep your home and family safe from common winter hazards protects that investment.

If you start protecting your home now, you can stop small issues before becoming bigger problems that cause water and storm damage to your home.

Doing it easier than you might expect. You can take the five steps experts recommend when you’re getting your home ready for winter. You can do most of them in a weekend.

Find and seal spaces in your home where air leaks happen. Not only is this better for your home, but it also helps protect you from sticker shock due to high winter heating bills.

Inspect out and insulate your pipes. Busted pipes are one of the main causes of water damage in homes. By replacing faulty pipes and insulating your plumbing, you can prevent your pipes from freezing.

Repair and replace roof tiles, shutters, siding and other exterior elements. Cold air and water can seep in through a variety of surfaces. While the cold air drives high heating bills, water can do significant damage to your home.

Clean your gutters. Removing leaves and fall debris that could freeze or cause water issues during a rainy winter protects your home.

Trim back any branches that are overhanging your home. The weight of snow and ice can cause branches to snap and break. If any of them are hanging over your roof when it happens, they can damage your home.

General Winter Home Safety Tips

Power outages are common during ice storms and blizzards. The CDC offers some tips that can help you stay warm and safe at home.

Be smart with your generator. If you use a generator, put a battery-operated carbon monoxide monitor in your home. It protects your family from the dangers of carbon monoxide poisoning.

Use space heaters the right way. Choose a space heater with an automatic shut-off switch. Also, be sure to place space heaters away from fabric (like furniture and curtains).

If you can, use flashlights at home instead of candles. Candles can cause fires if they’re left burning or topple over. That’s why it’s always safer to keep flashlights on in case the power goes out.

We’re Here to Help

If a busted pipe, leaky gutter or other winter storm hazard damages your home, our team is here to help you restore your home.

You can get in touch with us 247. We’re here if you need anything or if you want to learn more about the services we offer.

Don’t Let These Common Home Water Damage Culprits Cause Damage | SERVPRO® of Rapid City

9/23/2020 (Permalink)

white ice maker leaking water Our team is always ready to help you after busted pipes or other water related issues. SERVPRO of Rapid City are the water restoration experts.

If you think most water damage is caused by storms, think again. While severe weather and floods do damage millions of homes every year, insurance claims from pipes, water heaters and appliance failures outpace those caused by natural disasters.

How do we know? Companies like iPropertyManagement and home insurers research common claims. And they’ve found that water damage that’s not related to severe weather is the second most common claim homeowners file.

Water damage claims caused by issues in the home account for billions of dollars in damage every year. An estimate from 2017 found that insurance companies paid out $13 billion in water damage claims. And some of the property damaged can’t be valued at all—things like wedding photos, baby books and heirlooms that money can’t replace.

Tips for Protecting Your Home

Sometimes accidents happen, and careful people can still suffer water damage from an appliance malfunctioning or a pipe bursting. But you can lower your risk by taking part in preventive home maintenance.

Busted pipes are one of the biggest culprits for flooding inside a home. The good news is that most plumbing has a long lifespan. (Galvanized steel pipes can last up to 70 years.) But even if you’re in a new home with new plumbing, watch your water bill. Spikes in your bill can indicate there’s a leak somewhere in your home.

Water heaters can last for 10 to 20 years—and cause a lot of damage if they bust. Do you know how old your water heater is? Or how frequently it needs to be replaced? If not, it’s easy to find out by taking a look at the label on the unit.

Your kitchen appliances are staples you use every day. But they do cause water damage—especially dishwashers and refrigerator ice makers. You can watch for early signs of leaks by checking out your refrigerator’s water supply line when you clean behind it. Also, inspect your dishwasher occasionally to look for signs of water leakage.

What happens if you can’t catch the leak?

Even the most diligent homeowners can sometimes miss a leak. Accidents happen. And when they do, it’s important to have your home professionally cleaned to protect you and your loved ones from mold and other issues that can arise after a water leak. That’s where our team of experts can help you.

Our team is always ready to help you after busted pipes, water heater leaks or appliance malfunctions damage your home. We’re here to talk with you 247 if you need to learn more about our water restoration process.

The Kinds of Water Damage That We See After Heavy Rain | SERVPRO® of Rapid City

5/8/2020 (Permalink)

“heavy rainfall on top of metal roof of yellow house ” Heavy rains can cause serious water damage. SERVPRO of Rapid City have the trained technicians to fully restore your home.

Water damage can be caused by a whole host of things, but it is rare that it is as obvious or as sudden as you may assume it to be. In fact, we receive many calls following regular, steady rain showers, which often expose a home’s vulnerability to water after periods of heavy rainfall.

Understanding why (and where) this happens is the best way to prepare for it—and how to call us as soon as you notice signs of water damage so we can help.

Where Water Damage Might Be a Possibility After Heavy Rain

Backup of clogged gutters. Regular cleaning of your gutters is about more than just pulling out the debris—it actually prevents water damage, too. A gutter clog can lead to a backup throughout the system, which can allow water to seep into your roofline and cause damages.

Leaks around windows and doors. Windows and doors generally have protective seals around them, but as these seals become weather-worn, they can begin to allow more of the elements into the home. In the aftermath of heavy rain, this can result in soggy, warped wood that has become soaked over time.

Poor drainage around the foundation. The area around a home’s foundation is one where you definitely do not want the water to build up, as it can lead to moisture damaging the foundational blocks of the home. Drainage and landscaping are the best defenses against this.

Leaks in and around the roof. When conditions are right, even the most well-maintained roof can begin to leak during heavy rainfall. However, watching out for things such as missing shingles or weak spots can make you privy to any vulnerabilities before they cause problems.

Malfunctioning of a sump pump system. Worries regarding water damage lead many homeowners to install sump pumps, but it is important to remember to keep them well-maintained to avoid them from breaking down and causing more issues in the long run.

Leaks around chimneys and skylights. While features such as these are nice, they do introduce potential vulnerable spots into your roof and should therefore be inspected carefully and regularly to catch any potential leaks.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

The 6-Step Approach We Take for Water Restoration | SERVPRO® of Rapid City

4/17/2020 (Permalink)

interior wood floor partially submerged in water When dealing with water damage, immediate action is crucial. Contact SERVPRO of Rapid City for prompt & dependable service.

Discovering that you have fallen victim to moisture damage is disheartening, but quickly taking action to start restoration is vital.

That is why we make sure our customers can call us at any time of the day or night to get their restoration started. Here is how our water restoration process works:

<h3steps-to-water-damage-restoration">6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no limit to when water damage could strike, so we are here to answer your call at any hour. When you report water damage to us, we will ask you any pertinent questions to establish an overview of the damage so we can assemble the best response team to dispatch to you.

2. Inspection and Damage Assessment
We take safety very seriously, so the next step we will take is to check for any safety hazards or hidden leaks that could exacerbate the damage. After this, we will do an assessment of the damages that have occurred and review our restoration plan with you before we get started.

3. Moisture Extraction
Getting excess moisture out of the area is vital to mitigating any damages so we will take measures to pump and vacuum it out as quickly as we are able to—and considering our equipment can move hundreds of gallons of water at a time, we can generally do so quickly.

4. Dehumidifying and Drying
Once the standing moisture is removed, we swap out the pumps for dryers and dehumidifying tools to pull the moisture out of the pores of your home’s surfaces and structures as well as your belongings. Doing this thoroughly and quickly is the best defense against dangerous mold growth after water damage.

5. Cleaning Belongings
Contaminants and odors can linger long after the physical signs of water damage are gone, which is why we make sure to sanitize and deodorize everything that has been affected. This way you know your belongings are safe to use and do not have to worry about odors developing.

6. Restoration and Repair
We always guarantee a complete restoration after water damage, so we will handle all the cosmetic and structural repairs necessary to make your room look the same as it did before the damages. We can handle paint, flooring and other finishing touches for a full restoration job.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

SERVPRO of Rapid City is always investing in the training of their staff!

11/1/2019 (Permalink)

Water logged bed Who do you call when a disaster strikes!

SERVPRO of Rapid City recently had 2 additional Crew Chief's and a Production Manager obtain certifications in (WRT) Water Restoration Technician and (ASD) Applied Structural Drying from the IICRC (Institute of Inspection Cleaning & Remediation).

The Water Damage Restoration Technician and Applied Structural drying courses are designed to teach our restoration personnel who perform remediation work a better concept of water damage, it’s effects on all materials, and techniques for the drying of structures. These courses have given our residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses and how to effectively dry out a structure. 

SERVPRO of Rapid City's emergency services personnel can inspect materials for restorability, cleanability and start the appropriate extraction and drying procedures as soon as possible to minimize disruptions in your home or business.  We also work directly with your insurance!  Contact SERVPRO of Rapid City 24 hours a day at 605-388-3000

When the ice moves in to Western SD are you Ready?

11/1/2019 (Permalink)

Servpro van with snow on hood removed where the logo is. It's that time of year!

Damage from Cold Weather or Winter Storm?

In Western South Dakota, cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Rapid City has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. 

SERVPRO of Rapid City Professionals

  • Provide 24/7 Emergency Service
  • Highly Trained Winter Storm Restoration Specialists
  • Faster to Any Size Disaster 

Frozen Pipes

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO of Rapid City can quickly and safely repair water damage caused by frozen pipes.

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

 Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger. 

Why Choose a SERVPRO of Rapid City? 

  • We’re Faster to Any Size Disaster. SERVPRO of Rapid City is dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost. 
  • We're Highly Trained Water Damage Specialists. SERVPRO of Rapid City specializes in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training that helps you get back to normal more quickly.
    • Water Damage Restoration Technician
    • Applied Structural Drying Technicians 

Regardless of the Winter Storm, We Can Help! Give us a call at 605-388-3000!

Water damaged contents

9/4/2018 (Permalink)

Water damage can occur in your home due to many issues; a pipe break, a roof leak, dishwasher overflow, and many more. We often think about our home as the walls, floors and how they can be affected and damaged from water, but one area that can be overlooked is contents. Your contents or treasures or family heirlooms or weekend garage-sale finds that have been DIY’ d to perfection are what turn a house into a home. So when water pours through your ceiling soaking your favorite chair, or that first “adult” purchase that was not assembled using an Allen wrench, it can be very upsetting.

SERVPRO® of Rapid City are Here To Help® when disaster strikes your home, we are available 24/7, 365 at 605-388-3000. #LikeItNeverEvenHappened #HereToHelp #SERVPRORapidCity

Rapid City Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/4/2018 (Permalink)

This flooded basement was caused by a recent storm.

Water damage in a basement can cost home owners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, rot, mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology.  Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Rapid City’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our professional production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours. Call SERVPRO of Rapid City and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business or insurance customer needs one of our large selection of biohazard removal services, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service.  Call us today at 605-388-3000!

Faster to your Water Damage Event

9/15/2017 (Permalink)

SERVPRO of Rapid City provides 24/7 - 365 fire and water damage restoration services. Give us a call at 605-388-3000!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Rapid City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Rapid City arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service?

Call Us 24/7 - 605-388-3000

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Rapid City

SERVPRO of Rapid City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Will Your Homeowner's Insurance Cover Water Damage?

9/15/2017 (Permalink)

Don't let your water damage or leak problems go unaddressed! It can cost you more in the long run, please CALL US AT 605-388-3000 for an estimate!

Most people learn a great deal about their homeowner’s insurance policy after there’s been an event— which is not the ideal time to have a crash course in coverage. At SERVPRO of Rapid City, we see quite a few policies and situations. Although the details vary from one state to another and from one policy to another, we can share some general guidelines.

If you live in a flood-prone area— not just near a waterway, but in an area that’s frequently hit by major storms— you should consider getting flood insurance. Most insurance policies don’t cover floods, which are the most common natural disaster in the nation. Between 2008 and 2012, the average flood claim was $42,000-plus. Not something you want to pay out of pocket!

Water Damage vs. Flood: What’s the Difference?

Water damage, as covered in the homeowner’s policy includes ‘instances of water hitting your home before touching the outside ground’. (No, we’re not making this up.) Damage from a leaky roof or broken pipe are insured. So too is mold that results from those accidents. But mold resulting from a flood won’t be covered unless you have separate flood insurance.

It’s important to note that it is the damage to your home that’s insured, not the actual item that failed. So if a busted pipe was the source of the problem, the ruined carpet will be covered but not the broken pipe.

FEMA estimates that just six inches of water can cause $20,000 in damage.

Here are some things flood insurance generally does cover:

  • Building & foundation
  • Electrical & plumbing
  • Permanently installed carpet, paneling & furniture
  • Removal of debris
  • Built-in appliances

Homeowners do have some protection, though. Our team can usually help you decipher the language in your policy. And remember, you are not required to accept the lowest bid on restoration work. Repair rates should reflect the prevailing charges in your area for quality work. It’s easy enough to find a fully licensed and insured firm to take charge of the clean-up work. Just call SERVPRO of Rapid City.

While the first day or so after a catastrophic flood may seem like Armageddon, make sure you take the necessary steps to prevent further damage. We can help you identify what needs to be done. Also ask about time requirements. Most policies stipulate that preventive measures and restoration work be done within a certain time frame.

Questions? Call 605-388-3000. Fortunately for you, SERVPRO of Rapid City deals with these issues every day.

Rapid City 24 Hour Emergency Water Damage Service

9/15/2017 (Permalink)

SERVPRO of Rapid City is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We answer the phone ready to help - Call today at 605-388-3000!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rapid City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Rapid City

SERVPRO of Rapid City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Rapid City Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/16/2017 (Permalink)

This flooded basement was caused by a recent storm.

Water damage in a basement can cost home owners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, rot,  mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology.  Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Rapid City’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our professional production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours. Call SERVPRO of Rapid City and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business or insurance customer needs one of our large selection of biohazard removal services, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service.  Call us today at 605-388-3000!