Recent Posts

Commercial Post Construction Clean-up

11/10/2019 (Permalink)

Photo of commercial stairwell with ladder for window cleaning SERVPRO of Rapid City finished another large construction clean-up project!

Whether you are building a new commercial structure from the ground up, or simply taking on a long overdue renovation project, it is a big job!  The entire construction process can be lengthy, stressful and messy!  After the job is complete you may be left with an even bigger mess to cleanup before you get your business up and running.  Let SERVPRO of Rapid City take care of that headache for you.  Our full line of specialized cleaning services includes post-construction cleaning.  You wouldn’t hire a car mechanic to repair an airplane, so why hire a maid service to tackle the big stuff?  You need a specialist with the staff, equipment and techniques to handle a large job.  Our highly trained team members will clean every inch of your newly finished project and make it shine for your opening day.  As part of a national franchise system with over 40 years in the cleaning industry, SERVPRO of Rapid City knows how to deliver on our promise of outstanding results.  Call us today at 605-388-3000 for more information. 

Employee Spotlight - SERVPRO of Rapid City

11/1/2019 (Permalink)

SERVPRO of Rapid City updated team photo SERVPRO of Rapid City updated team photo

We keep growing and felt it was time to update our Group Photo.

L to R Back Row:  David Peters, Brittany Rambo, Jessica Digmann, Teresa Bauer, Brian Tucker, Randy Brunsen, Michael Butzen, Mario Kursave, Jesse Bauer.

L to R Front Row:  Hailey Thorson, Tawnee Barry, Kim Goodwin/Peters, Chelcey Sheilds Barnes, Chris Burks, Shay Christy, Herb Weidmann

With every water, fire, or flood comes a flood of emotions. There is a certain amount of uncertainty, and a loss of control. It can be your home, business or your belongings that have  become damaged you don't just want things to be clean. You want your life back, as well. You look to us, SERVPRO of Rapid City, to handle the situation.

Our team takes to the streets, every hour of every day. Proving that wherever there's a house full of water, or an office filled with smoke, there is also a van full of clean. SERVPRO of Rapid City can make it "Like it never even happened." 

SERVPRO of Rapid City is always investing in the training of their staff!

11/1/2019 (Permalink)

Water logged bed Who do you call when a disaster strikes!

SERVPRO of Rapid City recently had 2 additional Crew Chief's and a Production Manager obtain certifications in (WRT) Water Restoration Technician and (ASD) Applied Structural Drying from the IICRC (Institute of Inspection Cleaning & Remediation).

The Water Damage Restoration Technician and Applied Structural drying courses are designed to teach our restoration personnel who perform remediation work a better concept of water damage, it’s effects on all materials, and techniques for the drying of structures. These courses have given our residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses and how to effectively dry out a structure. 

SERVPRO of Rapid City's emergency services personnel can inspect materials for restorability, cleanability and start the appropriate extraction and drying procedures as soon as possible to minimize disruptions in your home or business.  We also work directly with your insurance!  Contact SERVPRO of Rapid City 24 hours a day at 605-388-3000


11/1/2019 (Permalink)

Emergency Ready Plan Emergency Ready Plan

The SERVPRO Emergency Ready Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of Rapid City as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time and can save you a lot of time and money in the future.

Call Kim Goodwin at SERVPRO of Rapid City at 605-388-3000 to inquire about your ERP today!

SERVPRO of Rapid City sponsors the Rapid City Rush

11/1/2019 (Permalink)

Image of Esporta cleaning system Esporta Cleaning System

SERVPRO of Rapid City has partnered with The Rapid City Rush again this year! SERVPRO of Rapid City helped make their first road trip by deep cleaning their bus.  They are off to a great start having 2 "SERVPRO of Rapid City Clean Sweeps" of their first 2 opponents!  We have also joined their "Chuck-A-Puck" group for a $40 off any service that SERVPRO of Rapid City offers.  The Rush Nation is on the move again this year.  We hope to see you all at the home games!  

SERVPRO of Rapid city will also be cleaning the players hockey gear.  Our Esporta cleaning machine is the only one in the black hills area!  

So much more than a washing machine, the Esporta system can restore items that have been severely damaged by water, smoke, soot, mold, or bio-waste. It can remove 99% of all contaminants. ( that's equal to food grade quality) 

For more information on the Esporta Cleaning Machine please call Kim Goodwin at 605-388-3000.

When the ice moves in to Western SD are you Ready?

11/1/2019 (Permalink)

Servpro van with snow on hood removed where the logo is. It's that time of year!

Damage from Cold Weather or Winter Storm?

In Western South Dakota, cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Rapid City has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. 

SERVPRO of Rapid City Professionals

  • Provide 24/7 Emergency Service
  • Highly Trained Winter Storm Restoration Specialists
  • Faster to Any Size Disaster 

Frozen Pipes

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO of Rapid City can quickly and safely repair water damage caused by frozen pipes.

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

 Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger. 

Why Choose a SERVPRO of Rapid City? 

  • We’re Faster to Any Size Disaster. SERVPRO of Rapid City is dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost. 
  • We're Highly Trained Water Damage Specialists. SERVPRO of Rapid City specializes in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training that helps you get back to normal more quickly.
    • Water Damage Restoration Technician
    • Applied Structural Drying Technicians 

Regardless of the Winter Storm, We Can Help! Give us a call at 605-388-3000!

Getting Rid of Cigarette Smoke Odor

11/1/2019 (Permalink)

Employee holding miniature house and bundle of keys A clean smelling home sells faster!

Getting Rid of Cigarette Smoke Odor

It's obvious to a non-smoker when a home smells like cigarettes.  The smell of tobacco and/or cigarette smoke and tar is stubborn because it "sticks" to all surfaces as it spreads through the air. So, how do you get rid of the cigarette odor? 

The short answer is that it's very difficult.  ALL surfaces in the home need to be scrubbed and deodorized, including the: flooring, walls, furniture, appliances, knick-knacks, and clothing. Even the air in the home needs to be deodorized during the process.  It's not an easy task, but the experts at SERVPRO® of Rapid City have done it many times and are more than willing to help you.  We have several techniques and a qualified crew to help you, help your customer sell their property faster.  Give us a call today at 605-388-3000 and help your customer start breathing easier about selling their home.

What happens if you have even a small fire in your house?

11/1/2019 (Permalink)

Home with roof on fire with a stream of water putting it out Fireplace season is nearly upon us!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rapid City will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored to the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 605-388-3000

What is lurking in your ducts?

11/1/2019 (Permalink)

Photo of the inside of ductwork with a lot of lint and debris What's Lurking in your Ducts?

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO of Rapid City today, 605-388-3000

Let Us Help You Get Ready For The Holiday Season

11/1/2019 (Permalink)

2 cleaning technicians greeting a homeowner with all their cleaning gear The holiday season is upon us, are you prepared?

With the Holiday Season fast approaching its that time again to make sure your carpet and home are looking great for all your Holiday party's and family that will be visiting. Let the crews from SERVPRO of Rapid City help take that stress away. We have general cleaning crews that will help get the Summer and Fall mess looking "Like it never even happened."

Call and book your cleaning services now so all the relatives are envious of how clean your house is for the Holidays. We provide the following services. 

  • Carpet Cleaning
  • Upholstery Cleaning
  • Cleaning of Drapes and Blinds. 
  • Ceiling, Walls and Hard Floors.
  • Duct Cleaning
  • Deodorization

We will also perform janitorial cleaning of commercial spaces.  Daily, Weekly and Monthly available! Call 605-388-3000 and schedule today!