Recent Posts

Prevent Your Cookout From Being Ruined by a Fire | SERVPRO® of Rapid City

7/29/2020 (Permalink)

a person in grilling chicken and hot dogs on an outdoor grill SERVPRO of Rapid City are the fire restoration experts. To learn more give us a call or contact us online.

We love a summer afternoon spent outdoors followed by a meal cooked on the grill, but with the fun of mastering the grill also comes the responsibility of preventing fires. Because grilling is a common activity, it is not rare to see safety standards become relaxed with time. The best way to prevent a fire is by always being vigilant about fire safety every time you light up the grill.

Many people assume that grill fires are fairly rare, but the U.S. Fire Administration has found that over 5,000 occur annually. These fires can range from small incidents to large emergencies, so we always recommend brushing up on your safety skills before you break out the tongs.

Brushing Up on Grilling Safety Skills

Create a safe zone around your grill. Putting your grill in a spot that is convenient is typically desired, but if the convenient spot is on a wooden deck or close to your home, it can be disastrous. Experts recommend keeping at least three feet around your grill that is clear of flammable objects just in case.

Clean your grill grates often. When you clean your grill grates often, you are not only making your cooking more consistent, but you are also cutting down on your fire risk. As grease builds up on grill grates, it can be heated to hotter and hotter temperatures each time the grill is on, eventually sparking a serious grease fire. Brushing your grates off after each use is a good habit to be in for preventing this.

Never leave the grill unattended. Grills are no exception to the rule that an open flame should never be left unattended. It only takes a moment for that fire to start, and if you are nearby with a fire extinguisher in that moment, you can seriously reduce the damage that is caused. Even for a quick break, ask someone else to take over for you just in case.

Inspect the grill regularly. Even if you are using your grill regularly, there is no telling what sort of dangerous wear and tear could occur. Gas tanks, hoses and connectors can wear down in time, and if you light the grill with a gas leak present, a disaster could quickly ensue. A simple visual inspection every time you grill can seriously cut down on this risk.

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Tips to Stay Safe Regardless of Where a Summer Storm Finds You | SERVPRO® of Rapid City

7/21/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Rapid City is available 24/7 and ready to assist you with any storm damage.

When you go outside to enjoy the warm weather, worrying about thunderstorms is probably not top of mind. However, thunderstorms can happen suddenly, especially when the humidity is high—and every thunderstorm does have the potential to be dangerous, no matter how quickly it comes and goes.

Even if you are on the go when a thunderstorm catches you, these tips can help you stay safe regardless of where you are.

Staying Safe From Thunderstorms on the Go

Know your options for shelter. The best case scenario for a thunderstorm is to find out about it safely at home and be able to stay put until the threat passes—but when you are running errands or on a trip, this is not always a viable option. You can take shelter in your car during a thunderstorm as long as you follow recommended guidelines like turning off the engine and avoiding contact with metal.

Practice electrical safety. If a building is hit by a lightning strike, the wires are generally how the electricity will transfer, which can be a big headache if you have electronics plugged in. Because standard electronics can be ruined by a power surge, unplugging them is your best scenario if you have the time. If not, you can install surge protectors at home and at work to reduce the likelihood of this happening to you.

Avoid direct contact with concrete. There are few things more structurally stable than concrete buildings, but part of what gives them this stability are the metal reinforcements in the concrete’s interior. Because of this, if you have to shelter in a concrete building, avoid leaning on the walls or sitting directly on the floor to prevent the possibility of electrical shock if lightning strikes the building.

Stay indoors for at least 30 minutes. If a severe storm interrupts your otherwise beautiful summer day, getting back outside is probably your top priority. You should make sure you are waiting an appropriate amount of time, however—there are reports of lightning traveling over 20 miles, so you should wait at least a half-hour after the last clap of thunder to head back out.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Starting Your Fire Escape Procedures for Your Business | SERVPRO® of Rapid City

7/6/2020 (Permalink)

img src =”housefire.jpg” alt = “red fire alarm hanging on gray concrete wall ” If your business experiences any fire damage, you can count on us. SERVPRO of Rapid City specializes in commercial fire restoration.

Business owners are no stranger to the necessity of planning ahead for changes to the market, but have you considered how a fire could change your plans? Commercial fires impact many businesses every month, and generally, those that are better prepared have an easier time recovering.

Deciding where to start for your fire safety plans may feel overwhelming, but we always recommend starting with setting up a plan for regular fire evacuation drills with your employees. This will keep everyone safer if a fire were to start and create a comprehensive procedure that everyone will know to follow to quickly and calmly get to safety.

Starting on Your Business’ Fire Safety Plans

Consult with your local fire officials. There are many resources available to you to determine exactly where you can improve your fire safety efforts, including your own local fire station. You can often schedule a visit from them so they can assess your current situation and make personalized recommendations on where to improve and what routes to designate for escape.

Communicate and mark fire evacuation routes. Once you have consulted with your local fire officials regarding your evacuation routes, map them out and communicate them clearly to your staff in advance of the first drill. Giving everyone ample time to prepare will make the drill go much more smoothly and prevent any unnecessary panic from an unprepared staff.

Have fire drills frequently. Your needs will certainly vary regarding how frequently you should make time for drills, but it is better to err on the side of doing them too frequently rather than not doing them enough. You do not want to do them so often that people do not take them seriously, but they should happen regularly enough to stay recent in people’s minds.

Run different fire scenarios. There are so many potential fire starters in any building, so it is impossible to predict exactly where a fire will originate. Make your fire evacuation plans dynamic enough to reflect this by changing up which exits and routes are available so your staff can be accustomed to evacuating in a variety of ways.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Have a Plan for Recovering From a House Fire | SERVPRO® of Rapid City

6/9/2020 (Permalink)

< img src =”housefire.jpg” alt = “woman with hands covering face upset with burnt house in background ” > If your home is damaged in a house fire, SERVPRO of Rapid City is here to help. Contact us for any fire restoration needs.

Having a plan for the moment a house fire starts is one of the best things you can do to boost your household’s safety. Getting everyone out of the house and calling for help in an organized manner is key, but it is also important to know what happens once the flames are extinguished.

Navigating the aftermath of a house fire is a complicated process, but with these helpful tips, you can make sure you are taking care of all the necessary considerations.

Navigating the Aftermath of a House Fire

Prepare yourself for what to expect. While it is impossible to predict the exact extent of your household’s damage before you go inside, being mentally prepared can help lessen the associated shock. Fire damage can often look more severe than people are expecting, so understanding how the charring, soot and smoke damage might appear can be helpful.

Wait to enter your home. Though many people will want to rush to re-enter the home and get started on their recovery process as quickly as possible, you should never do this without a green light from officials. Fires can compromise the structure of the home and make it quite hazardous, so it is important to prioritize staying safe above all else during recovery.

Contact your insurance company. Filing a fire damage claim will vary based on your policy provider, so getting in touch with them early on is a great way to make sure you are taking the right steps to get the most out of your claim.

Document the damages. Photos and a detailed inventory list are often requested by your insurance company anyway, but even if they are not, we recommend keeping track of the damages in an organized way. This will prevent you from accidentally forgetting about items that have been impacted by the fire and will come in handy as you work to recover.

Contact your restoration company. The emotional repercussions of a house fire can be difficult to deal with, which is why we always recommend prioritizing using the best restoration company you can. Trusting the company you work with will be vital in your peace of mind throughout the process and can help you return to your home as quickly as possible.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

DO you have a completed ERP?

6/1/2020 (Permalink)

Picture of ERP App Download the App today!

We have a program called ERP (Emergency Ready Profile). It’s a profile we put together in case of an emergency in your home or business. It’s good for employees, babysitters, or house sitters. The profile is designed to help people that have an emergency occur in their property. For example, if you have water damage, and you need to shut off your water supply, the profile will show a picture of what the shut off looks like, and a description of where it’s at. It will also have contact information in case the homeowner or building manager is not available.

WHY SERVPRO? We offer this FREE profile to anyone. All we need is just a little of your time, and we can make you better prepared for any type of emergency or disaster.

Call SERVPRO of Rapid City 605-388-3000!

Increase Your Preparedness Before Severe Weather Strikes | SERVPRO® of Rapid City

5/21/2020 (Permalink)

person on a white tablet using weather alert app If your home has been impacted by storm damage, SERVPRO of Rapid City will respond quickly to assist in any repairs.

When a thunderstorm is in the area, it is difficult to determine how much damage will be done. Storms can be unpredictable in their patterns, causing severe damage in one area and no damage in another. For this reason, it is important to always be prepared when storms are in the forecast, as you never know what the outcome will be.

By being aware of weather notice terms, making sure your household is ready and having reliable access to weather updates, you can be as prepared as possible for a severe storm to come through the area.

Be Aware of Weather Notice Terms

The notices issued by local weather officials are a helpful way to receive pertinent information regarding your threat level and the next steps to take toward safety. The issuance of a severe weather watch means to stand by and stay informed—conditions point to severe weather occurring, but it has not yet begun. When a severe weather warning is issued, that means that severe weather is active in the area and you should take the appropriate actions to get to safety and stay in place.

Make Sure Your Household Is Ready

While you may not think of an emergency kit as something you use during storms, it is actually a great thing to have on hand. Electricity will often go out, making non-perishable food, filtered water, flashlights and batteries must-haves. It is also wise to make sure you have simple medical supplies handy. You should also designate a safe spot to hunker down while the storm is in your area, such as a bathroom or ground floor hallway, to protect your family from the elements.

Have Reliable Access to Weather Updates

Though our cell phones have revolutionized the way we receive news and important updates about the world, they are not as useful in the event of severe weather. Because cell reception can be faulty during severe weather and electrical outages can render phones without a full charge useless, it is best to have another way to access weather updates. A NOAA Weather Radio is a smart solution for this that you can keep in your disaster kit at all times.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tops for Certified: SERVPRO Cleaned Let people know that you care by displaying your commitment to cleanliness

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Rapid City today at  605-388-3000 for your Certified: SERVPRO Cleaned consultation.

The Kinds of Water Damage That We See After Heavy Rain | SERVPRO® of Rapid City

5/8/2020 (Permalink)

“heavy rainfall on top of metal roof of yellow house ” Heavy rains can cause serious water damage. SERVPRO of Rapid City have the trained technicians to fully restore your home.

Water damage can be caused by a whole host of things, but it is rare that it is as obvious or as sudden as you may assume it to be. In fact, we receive many calls following regular, steady rain showers, which often expose a home’s vulnerability to water after periods of heavy rainfall.

Understanding why (and where) this happens is the best way to prepare for it—and how to call us as soon as you notice signs of water damage so we can help.

Where Water Damage Might Be a Possibility After Heavy Rain

Backup of clogged gutters. Regular cleaning of your gutters is about more than just pulling out the debris—it actually prevents water damage, too. A gutter clog can lead to a backup throughout the system, which can allow water to seep into your roofline and cause damages.

Leaks around windows and doors. Windows and doors generally have protective seals around them, but as these seals become weather-worn, they can begin to allow more of the elements into the home. In the aftermath of heavy rain, this can result in soggy, warped wood that has become soaked over time.

Poor drainage around the foundation. The area around a home’s foundation is one where you definitely do not want the water to build up, as it can lead to moisture damaging the foundational blocks of the home. Drainage and landscaping are the best defenses against this.

Leaks in and around the roof. When conditions are right, even the most well-maintained roof can begin to leak during heavy rainfall. However, watching out for things such as missing shingles or weak spots can make you privy to any vulnerabilities before they cause problems.

Malfunctioning of a sump pump system. Worries regarding water damage lead many homeowners to install sump pumps, but it is important to remember to keep them well-maintained to avoid them from breaking down and causing more issues in the long run.

Leaks around chimneys and skylights. While features such as these are nice, they do introduce potential vulnerable spots into your roof and should therefore be inspected carefully and regularly to catch any potential leaks.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

The 6-Step Approach We Take for Water Restoration | SERVPRO® of Rapid City

4/17/2020 (Permalink)

interior wood floor partially submerged in water When dealing with water damage, immediate action is crucial. Contact SERVPRO of Rapid City for prompt & dependable service.

Discovering that you have fallen victim to moisture damage is disheartening, but quickly taking action to start restoration is vital.

That is why we make sure our customers can call us at any time of the day or night to get their restoration started. Here is how our water restoration process works:

<h3steps-to-water-damage-restoration">6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no limit to when water damage could strike, so we are here to answer your call at any hour. When you report water damage to us, we will ask you any pertinent questions to establish an overview of the damage so we can assemble the best response team to dispatch to you.

2. Inspection and Damage Assessment
We take safety very seriously, so the next step we will take is to check for any safety hazards or hidden leaks that could exacerbate the damage. After this, we will do an assessment of the damages that have occurred and review our restoration plan with you before we get started.

3. Moisture Extraction
Getting excess moisture out of the area is vital to mitigating any damages so we will take measures to pump and vacuum it out as quickly as we are able to—and considering our equipment can move hundreds of gallons of water at a time, we can generally do so quickly.

4. Dehumidifying and Drying
Once the standing moisture is removed, we swap out the pumps for dryers and dehumidifying tools to pull the moisture out of the pores of your home’s surfaces and structures as well as your belongings. Doing this thoroughly and quickly is the best defense against dangerous mold growth after water damage.

5. Cleaning Belongings
Contaminants and odors can linger long after the physical signs of water damage are gone, which is why we make sure to sanitize and deodorize everything that has been affected. This way you know your belongings are safe to use and do not have to worry about odors developing.

6. Restoration and Repair
We always guarantee a complete restoration after water damage, so we will handle all the cosmetic and structural repairs necessary to make your room look the same as it did before the damages. We can handle paint, flooring and other finishing touches for a full restoration job.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

What Steps to Take in the Aftermath of a Flood | SERVPRO® of Rapid City

4/14/2020 (Permalink)

three large houses in a neighborhood with home and street flooded If you’re experiencing any water damage from flooding, SERVPRO of Rapid City is available 24/7 to assist you with any repairs.

Because flooding events are becoming more and more common across the country, being prepared for how to react if one impacts your home is wise. It is normal to want to clean up quickly when you sustain flood damage, but it is essential to make sure you are taking smart steps and making your safety a priority when you do so.

Tips for Taking the Right Steps After a Flood

Avoid further safety hazards. Getting back to your home in order to survey and clean up the damage is often a top priority after a flood, but it is important to not rush there before the area has been deemed safe. Officials must check for damages hidden by the floodwaters such as electrical wires, animals and other contaminants, and exposing yourself to these can lead to serious injuries.

Air out the home. While the damage from rising waters can be significant, mold damage can be an auxiliary issue that can also pose its own set of problems. While mold will seek out any moisture-damaged space in the aftermath of a flood, airing out your home can discourage its growth and keep the air inside the home healthier for those working on the recovery process.

Document the damages. We understand the urge to begin cleaning up immediately after laying eyes on the damages to your home, but we always urge people to do a thorough documentation first. Make an inventory list of all damaged items and take photos of the rooms that have been impacted. Not only will this be helpful for your records, but it is also a big help if you are eligible to file an insurance claim for the damages.

Contact your restoration and insurance companies right away. For those who have purchased flood insurance, setting the policy claim in motion as quickly as possible will help things move much faster for you. Additionally, reach out to your restoration company as soon as you are able to after the flood, especially if they offer a 247 service. Leaving water damage unattended can cause it to compound, meaning quick and professional treatment is the best thing for your home.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.