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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Be Weather-Aware During the Summer | SERVPRO® of Rapid City

8/5/2021 (Permalink)

a large bright lighting strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of Rapid City is ready to make things right again.

Awww, sweet summertime! Vacations, long days of swimming, outdoor fun—these are the things that people love about summer. What no one really dreams about during summer are the stormy and gloomy days.

But like it or not, summer months are wetter than most.

In South Dakota, we can see a significant increase in precipitation during our summer months. While the humidity isn’t too bad, the wet days almost triple during the warmer months.

Stay Aware

With stormy weather happening more often, it can be easy to become accustomed to it. But it’s important to remember that stormy weather can become severe and dangerous without much warning.

During storms, you have to be cautious and stay aware. You can do this by installing emergency and weather apps on your phone, watching the news and/or investing in a NOAA Weather radio.

Flooding is possible, and often times unpredictable, but if you think it’s a likely event, stay where you are and wait until the weather backs off. Storms can also cause high winds, which can rip through your outdoor items and cause damage to your home.

Dozens die every year from weather-related incidents, so staying ahead and being cautious will help.

When Lightning Roars, Stay Indoors

If lightning is present, it’s important to stay indoors at all times. And even if the lightning isn’t present, remember that if you hear thunder, lightning can strike up to 10 miles away from the thunder.

As much as we hate to admit it, our mothers were right—stay away from windows and avoid bathing or showering during a storm.

Stormy weather is inevitable, so keep an emergency kit prepared and readily available to save you time and possibly lives when a storm strikes.

Stay on high ground and never try to drive through flooded areas. It doesn’t take much water to carry your car away or knock you over if you try to wade through.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

When storms do damage, we go to work to make things right. Contact SERVPRO of Rapid City to start the restoration process.

7/9/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead Severe Storms Have a Costly Impact | SERVPRO® of Rapid City

What can we say about the year 2020? So much happened, but what we want to focus on is the weather—it was a record-setting year for weather and climate disasters. Of all the years in history for which we have data, 2020 was the most financially destructive.

In the year 2020, we saw 22 official weather disasters, which are defined as events that cause at least a billion dollars in damages, plus other damaging storms that are not counted in this particular statistic. There were so many tropical storms and hurricanes in 2020 that the NWS ran out of letter from the alphabet and had to dip into the Greek alphabet to finish naming all of the storms.

Not Only Hurricanes

Yes, hurricanes bring about immense destruction and causes large amounts of monetary damage, but other types of severe weather are starting to play a major role as well. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes.

In 2020, there were 14 official weather disasters that were severe thunderstorms, and some that brought tornadoes as well. Thunderstorms are common, and they don’t discriminate on where or when they will hit. And as of lately, it’s becoming quite normal to see them with the fierceness that we are seeing now.

In August 2020, what seemed like a typical line of thunderstorms in eastern Nebraska exploded into a derecho, which is something like a tornado but with straight winds instead of swirling ones, and it impacted more than 10 million acres of corn fields. This is almost half the state’s corn crops—that’s over 11% of the entire country’s corn fields.

Our summers here in Rapid City prove to be quite active, severe weather-wise! In 2020, we had nine major events happen in a three-month time span. All of which began with severe thunderstorms and progressed to hail storms or tornadoes.

Is This Our New Normal?

In 2020, it was the 10th consecutive year with at least eight billion-dollar disasters. 2018 and 2019 combined saw a total of $136 billion in damages, and 2017 caused a total cost of over $300 billion, which was the highest total on record!

Thunderstorms are normal and common, but the intensity and frequency of these are starting to become regular. So as a home or business owner, it’s imperative to take whatever precautions are possible. in order to minimize the damage to your property.

You can’t control Mother Nature no matter how many precautions you take, but you can guarantee that you have got friends in the restoration industry whose goal is to recover your valued items and restore your property "Like it never even happened."

When storms do damage, we go to work to make things right. Contact SERVPRO today to see how we can help.

A Certified Clean With SERVPRO | SERVPRO® of Rapid City

6/18/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, reach out to the SERVPRO of Rapid City team.

Cities across the country are beginning to experience major turnarounds.. Hopes are high that “real life” or “normalcy” is here, and with that return to normal come some new expectations for businesses.

As more customers return to in-person shopping and other activities, they’re doing so with a new appreciation for how fragile our health can be. That means they’re looking for businesses that take their wellness and safety into consideration.

How can you meet those new customer expectations? Start with a certified clean.

The 3’s of Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you and your customers peace of mind by taking worries over sanitation out of the equation.

Close your eyes and think about the time your business was the cleanest it’s ever been. It’s such a nice and serene feeling. Now take that up a notch—with Certified: SERVPRO Cleaned, we use advanced biohazard techniques and technologies that go beyond your traditional cleaning and janitorial services.

What makes Certified: SERVPRO Cleaned a better program than the others?

Take a look at the three C’s of a Certified: SERVPRO Clean:

1. Consult. Your business is unique, which means your cleaning will be made to fit your particular needs. We will meet with you to discuss the work you do, your workspace and the people who use your space regularly. Since SERVPRO of Rapid City is locally owned and operated, we know the ins and outs of our area and its businesses.

2. Clean. Now it’s time to get down to business. Our technicians show up on site with proprietary, hospital-grade cleaning solutions you won’t find anywhere else. This gives your building the clean of a lifetime while adhering (or exceeding) the CDC standards. A certified clean not only protects your space against COVID-19; it also provides protection against other common viruses and bacteria.

3. Certify. Once our trained technicians have completed the job, you get to proudly display the Certified: SERVPRO Cleaned shield in your business window. This shield provides consumers the security in knowing that you have gone to the greatest lengths to ensure the safety of everyone. You’ll also receive digital emblems to place on your website and on social media.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Fire Safety During the Warmer Weather

6/7/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties. Contact SERVPRO of Rapid City to learn more.

Rainy, cold and dreary weather is finally gone, and the warmer months are here for a while! Thinking about warmer weather can be exciting, but it’s also a time to think about fire safety for your home or business.

Did you know that spring sees more daily fires on average than any other time of year? It’s true, but there are steps you can take to lower your risk.

Here are some common fire threats and ways to protect yourself:

The grill. Almost 9,000 fires a year are related to grilling accidents. They create the perfect combination of flames, heat, grease and gas, which can make things escalate quickly. Make sure you are taking care of the essentials to help prevent a fire. Verify that the grill is in good working condition, have it placed at least three feet away from everything and clean it before each use. Cleaning the grill before each use is critical because [almost 20% of grill fires are due to poor cleaning]. (https://hgi-fire.com/blog/spring-has-sprung-fires-safety-tips-for-the-warmer-months/).

Fire pits. Campfire accidents spike as soon as summer rolls around. Usually burns account for three out of four camping injuries in children younger than 16. So, never leave your children unattended near a fire pit. It’s also a good idea to keep a bucket of water or drag a water hose close to the pit. You should never add leaves or pine needles to the fire, and finally, put the fire out slowly to avoid scattering embers.

Chimneys and dryer vents. Warmer months are the perfect time to do your annual chimney inspection. Having your chimney inspected and cleaned helps avoid a potentially dangerous buildup of ashes. Another yearly maintenance service to consider is having your dryer vent pipe cleaned out. Lint, even if you clean the filter in the dryer every time, can build up quickly in the pipes.

At SERVPRO, we have technicians on hand 247! These technicians are ready and waiting, no matter the cause of fire, to help you have it cleaned up. Contact SERVPRO of Rapid City today to talk with a specialist.

Indicators of Basement Water Damage

5/25/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Rapid City is a full restoration company. Our team of experts are on call and ready to help you determine the best course of action.

Many homeowners find their basements to be an enjoyable area of their homes. Whether it’s kept bare for something as simple as extra storage or finished and furnished for some extra living space, a basement can be a versatile utility area.

But the fact that basements are dug into and under the ground creates an inherent risk of water damage inside, and the risk is even greater once you consider that water leaks in other parts of your home often find their way into the basement.

There’s no guarantee that you will or won’t encounter a basement water emergency, but the risk is high enough that you should make yourself aware of the common ways to identify potential damage. Let’s look at a few below.

Top Signifiers of Water Damage in Your Basement

Unpleasant, musky odors. There’s a certain smell that many people associate with basements or underground areas, but it’s really an indicator of a wet area. Water that seeps in turns bacterial and toxic, making your area not only damp, but odoriferous. This smell will only arise when mold and mildew are present in the environment, and while you may not see any mold yet, the smell is a giveaway that it’s already growing.

Flaking paint on masonry or walls. Many homeowners paint their basements, whether they’re finished basements or cinder block areas, and some apply waterproof paint, trying to head off potentially problematic water leaks. But paint or no, waterproof or no, water will find its way through if there’s a leak. Cracks, bubbles and flakes in your paint are a telltale sign that water is coming through from somewhere.

Foundational cracks. Cracks in your foundation are not normal, even though houses do shift over time. Cracks can show up inside in the floor, the ceiling or in your walls as well, indicating that your house frame is applying uneven pressure, possibly caused by a cracked foundation. Hairline cracks are no cause for alarm, but they should be treated immediately if they get larger.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

The Home Restoration Service You Choose Matters

4/20/2021 (Permalink)

insurance document, pen and blue book sitting on black tabletop Contact SERVPRO of Rapid City today. We work with you and your insurance company to get things back to normal quickly

Let’s be honest. No homeowners like to think about needing the type of services we provide. But when they do, it’s because fire, flooding or accidents have severely damaged their homes.

The type of help homeowners need from us is called home restoration. And its goal is to get the home back to its original state. While sometimes a mop, bucket and elbow grease are enough, you need a team of experts to restore your home in other circumstances.

When that happens, it’s essential to understand the home restoration process—and why choosing the right team can be vital to you being happy with your results.

Damage Happens More Often Than You Think

According to the Insurance Information Institute, about one in 20 homeowners will need to file a home damage insurance claim every year. So that means if you have 40 friends and acquaintances, two of them will likely deal with home damage this year.

We also have some statistics about individual types of disasters and issues.

For example, about one out of every 350 American homeowners will deal with a fire damage claim each year, from causes ranging from storm and lightning damage to furnace fires.

When you think about the entire population of the United States, that statistic translates to millions of families. Some of these people will need to get help from a professional team. That’s when choosing a quality restoration company will make all the difference for you.

Training Makes a Difference

Our team members pride themselves on offering an excellent level of restoration services. It matters on several levels, including response time, availability and training. We take special pride in the level of training our technicians to receive.

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

That means you can rest assured you’re in good hands.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Back To School From Spring Break?

4/14/2021 (Permalink)

Since the average child spends 900–1,000 hours a year in the public school system, preventing sickness is virtually impossible. The cleanliness of the actual buildings where children spend so much time will help to reduce these figures. While school may be coming to an end kids can still leave behind unseen germs, SERVPRO of Rapid City is also able to help with cleaning up unseen germs. When deep cleaning or graffiti removal, or air ducts are full call the professionals; air duct cleaning can help remove allergens in the air helping slow the spread. Using the right equipment and taking the time to teach each employee how to use the equipment properly makes a big difference. SERVPRO of Rapid City can quickly and safely remove water damage, fire damage, or any cleaning needs. SERVPRO of Rapid City professionals will answer your call right away 24/7.

WITH THE WINTER STORM WARNING MAKE SURE TO KEEP AN EYE OUT FOR BROKEN PIPES

4/11/2021 (Permalink)

If the temperature drops below 20 degrees Fahrenheit, pipes are more likely to freeze. Water damage can be severe as a result of this. If pipes are not adequately insulated or if temperatures are extremely cold, pipes in crawl spaces and in exterior walls will freeze. Frozen pipe water damage can be easily and safely restored by SERVPRO Franchise Professionals. Harm to your roof and ice Dams are two other possible hazards to consider when the snow/ice melts. What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What Not To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging

Don’t Let Heavy Rains Damage Your Family Home

4/11/2021 (Permalink)

Here’s something you may not have heard: One out of every 50 American homeowners will have to file a water damage claim next year.

When asked how the water damage happens, homeowners cite various problems like severe floods and storms or problems in the home, like a burst pipe.

So if you have to file a claim for water damage this year, you’ll have a lot of company. Statistically, it’s like that someone you know will have to file a water damage claim this year, too. Depending on the size of your network, it might even be more than one person.

Preparing Your Property for Wet Weather

Basic home maintenance can help you stay safe from water damage. These projects will help you get moving in the right direction.

Learn how your yard drains. A yard that drains correctly protects your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Plant helpful landscaping. Landscaping can help protect your home from water damage. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Consider sealing your roof. Sealing your roof can help protect your home from wind and water damage. In fact, experts estimate that almost 95% of water damage is caused by water seeping through gaps in your roof and shingles, which can be prevented with this step.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Is Your Storm Kit Ready For Disaster

3/26/2021 (Permalink)

The American Red Cross encourages that each household and car have a preparedness kit, but unfortunately only 51.5% of US homes reportedly have an emergency kit ready. Kits should include the following:

  • water
  • canned food
  • a can opener
  • flashlights
  • batteries
  • including enough food
  • water for each person in your household for 5 days

Start with a power outage kit, grab an old backpack or duffel and add in plenty of bottled water, battery-operated radio and clock, flashlight for each member of your household including extra batteries, non-electric can opener, list of emergency phone numbers including family and friends and a first aid kit.

SERVPRO of Rapid City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call SERVPRO of Rapid City (605)388-3000

Has Storm Damage Affected your Business

3/25/2021 (Permalink)

Property Damage from a Storm

Some storms can deliver more than thunder and lightning. Springtime storms can bring powerful winds, hail, heavy rains and severe damage to property. If your property is damaged from a storm, SERVPRO of Rapid City can clean it up.  As 24-hour emergency restoration company that lives in the same area as you, we know when these storms happen and are prepared.

Storm Damage at your Home or Business

Spring storms usually involve water damage, water in the basement, or rain entering a building through a roof or window.  Aside from making sure everyone is safe (including pets), the next step is to stop any further damage from happening.  SERVPRO of Rapid City will provide temporary closures to any open areas before beginning remediation and restoration.  What does that mean?  We will remove any standing water and/or debris and start drying the property. We will work with contractors to repair damage to the structure. 

Commercial to Residential Restoration After a Storm

As part of the national Disaster Recovery Team, SERVPRO of Rapid City is fully prepared to respond in force to any size disaster, bringing all the people and equipment necessary, including our disaster trailer.

If you have a water problem or wind has damaged your home or office, call SERVPRO of Rapid City.

Does your home have the right fire Extinguisher

3/25/2021 (Permalink)

Home fire safety should start with a working smoke detector and a fire safety plan. If you already have those in your home, though, you may consider a fire extinguisher as the next step in fire preparedness.

A fire extinguisher works to put out a small fire by removing one of the three components of the fire triangle: heat, oxygen, and fuel. The most common fire extinguisher removes oxygen from a fire by smothering it in a dry chemical foam. In a way, it’s a high-powered version of pouring baking soda on a grease fire, which makes it particularly relevant in the kitchen.

But if you’re going to invest in a fire extinguisher to help protect your home and family—which luckily isn’t a huge investment, with most home units coming in between $10 and $40—you don’t want a one-hit wonder. The National Fire Protection Association recommends a multipurpose extinguisher, which works to suppress fires from ‘ordinary combustibles,’ grease fires, and electrical fires. On the market, this translates to a fire extinguisher that is ABC rated, such as a unit with a 3A:40-B:C rating, or the slightly smaller 2A:10-B:C rating. Units with these ratings can be found at almost any home improvement store.

Once again, having a working smoke detector in each room of your home should be your priority in home fire preparedness. Two-thirds of home fire deaths occur in homes without working smoke alarms. The U.S. Fire Administration recommends checking the batteries in your smoke detector once a month, changing them at least once a year, and replacing the unit altogether once it is 10 years old. Once you’re confident with this routine, you can consider adding a fire extinguisher to your home arsenal!

Fire is Not the Only Destructive force After a Fire

3/24/2021 (Permalink)

When a fire happens in your home or place of business, it's not always a total loss, but the mess that is left behind from the smoke/soot and putting out of the fire itself can make it seem like a total loss! Smoke gets into everything in your home/business and the odor that is left behind is awful. 

Smoke affects various materials in different ways. The temperature and type of fire can cause different forms of smoke that will damage your home in different ways. Smoke is actually made of small particles of the fire itself and is a toxic hot speck that damages the surfaces as it lands on it.

Not all fires are big fires, and not all smoke damage is caused by a direct fire. In fact, it's the fires that we don't think that much about, like smoke from a fire outside that sneaks into your home. This type of smoke damage can go unnoticed for a long time, all the while damaging the surface that it's on as well as leaving behind a lingering odor.

You may find yourself wanting to brave the mess yourself, BUT it's not always the safest for you to do on your own. If you have suffered a fire, chances are that the conditions are unsafe. The structure may be falling apart and the smoke damage combined with the water is very slippery.

Odds are that if a fire has occurred, there will be a need to secure the area and clean up the debris before a decision can be rendered on its safety.

Thankfully, SERVPRO of Rapid City can help with this. We have the equipment and experience to secure your home and get it ready for restoration.

Every fire presents its own set of circumstances and poses its own set of problems. A good process that is followed is:

  • Emergency Contact (When you first call us).
  • Inspection and Fire Damage Assessment.
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces.
  • Cleaning and Repair
  • Restoration

Odor elimination is a big part of the restoration process as well. SERVPRO technicians are IICRC certified in odor removal.

Some odor removal basics are as follows

  • Remove the source of the odor, i.e. burnt wood and building materials safely
  • Cleanup begins and the deodorization begins. Smoke and soot residues can deposit on and even penetrate the various surfaces such as walls and ceilings. SERVPRO technicians clean
    different surfaces depending on the type of surface and residue deposited on it.
  • Sealing if needed. Generally, sealing is not needed. But if the damage is extensive and the removal of the source is too expensive or impractical, it is the recommended option.

If you believe that you have unchecked smoke damage or have lingering odors, give us a call today at (605) 388-3000 and we'll gladly come and serve you or your business.

Keystone Business Owners Can Rely on Our Certified: SERVPRO Cleaned Process

3/24/2021 (Permalink)

Have you put a lot of work into making your small business in Keystone a success? If you’re like most local business owners, the answer is a resounding “yes.”

And that’s to be expected. It’s also why we want to support you and the hard work you’re doing for our community.

Why do we place such a priority on businesses? The answer is simple. Our SERVPRO is locally owned and operated. We know how hard it takes to run a business, especially in a tourist community like Keystone.

Building a business takes time and dedication. That dedication leads to long days and nights and time spent planning and looking for new ways to grow.

Having a plan in place for challenges—or at least being agile enough to deal with them as they arise—is important for business owners, too.

Even if you have a nuanced five-year plan, it’s impossible to take every possibility into account. The COVID-19 pandemic, for example, was completely unpredictable. As a business owner, you’ve probably spent a lot of time lately looking for new ways to reach and serve your customers.

Some local businesses have found new ways to serve customers through the internet. Others are opting to open up restaurants, stores and companies for in-person services.

Regardless of how you decided to move forward, you can get help and support for a safe re opening.

Make Safely Reopening Your Priority

You have access to a lot of resources. They include business loans and tips, advice and more from sources you can trust.

You’re probably also looking for ways to ensure that it’s safe for your employees and customers to do business face-to-face again. We can help you with that priority.

We’ll ensure your business location is “Certified: SERVPRO Cleaned.” Here’s how our cleaning process works:

First, our team will consult with you about your business’ needs. Then we’ll suggest an individualized cleaning plan.

Next, we’ll work to clean your space. We work with a high-level system to ensure you’re ready for customers. We use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

The last step is when we certify your business. You can open again with confidence.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Keystone and Surrounding area Business Owners Can Rely on Our Certified Clean Process

3/24/2021 (Permalink)

SERVPRO men/woman walking around to clean People in Tyvek suit walking into a building

Have you put a lot of work into making your small business in Keystone a success? If you’re like most local business owners, the answer is a resounding “yes.”

And that’s to be expected. It’s also why we want to support you and the hard work you’re doing for our community.

Why do we place such a priority on businesses? The answer is simple. Our SERVPRO is locally owned and operated. We know how hard it takes to run a business, especially in a tourist community like Keystone.

Building a business takes time and dedication. That dedication leads to long days and nights and time spent planning and looking for new ways to grow.

Having a plan in place for challenges—or at least being agile enough to deal with them as they arise—is important for business owners, too.

Even if you have a nuanced five-year plan, it’s impossible to take every possibility into account. The COVID-19 pandemic, for example, was completely unpredictable. As a business owner, you’ve probably spent a lot of time lately looking for new ways to reach and serve your customers.

Some local businesses have found new ways to serve customers through the internet. Others are opting to open up restaurants, stores and companies for in-person services.

Regardless of how you decided to move forward, you can get help and support for a safe re opening.

Make Safely Reopening Your Priority

You have access to a lot of resources. They include business loans and tips, advice and more from sources you can trust.

You’re probably also looking for ways to ensure that it’s safe for your employees and customers to do business face-to-face again. We can help you with that priority.

We’ll ensure your business location is “Certified: SERVPRO Cleaned.” Here’s how our cleaning process works:

First, our team will consult with you about your business’ needs. Then we’ll suggest an individualized cleaning plan.

Next, we’ll work to clean your space. We work with a high-level system to ensure you’re ready for customers. We use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

The last step is when we certify your business. You can open again with confidence.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Is Your Dryer Safe?

3/23/2021 (Permalink)

A dryer seems like a convenient, safe appliance that lets you forget it and go. If you don’t maintain it properly, a lint fire can happen, which can cause sever fire damage to your home.

A Surprising Amount of Lint

Depending on your family size and how often you go through clothes, it is likely that you do a lot more laundry than you realize. An average family does approximately eight to 10 loads a week. Every load means small fabric, dust and dirt particles are collecting in your dryer’s lint trap, vent and duct work. Lint is highly flammable, making it vital to maintain cleanliness.

Cleaning Out the Lint

Instead of dealing with a potential dryer fire and needing expert help in repairing the damage, good habits can go a long way. Lint traps should be cleaned after very load. Most dryers make this easy. The trap usually slides out and the lint can be lifted off. Any lint that is leftover should be removed with a brush. Every few weeks, the screen should be rinsed with water. While the screen is out, vacuum in and around its entry point. Approximately once a year, unplug the dryer and inspect the vent and hose or pipe connected to the dryer. Wipe lint off the opening and clean any leftover in the hose or pipe. A brush can bused to clean the interior of the vent. Don’t forget the exterior vent. Ensure the vent flap is still attached and working properly. Vacuum or wipe out the opening. This should be done a few times a year.

Extra Safety Tips

To further avoid a lint fire, ensure your dryer is properly installed. Additionally, avoid drying clothes stained with chemicals, gas, oil or cleaning products, and only operate the dryer while at home. In most cases, a lint fire happens because of improper cleaning and maintenance. Taking a little extra to be safe is worth it.

SERVPRO Uses The Best Equipment

3/22/2021 (Permalink)

When we are called to a flooded space, it is essential to be able to rapidly determine the extent of water damage in the home or business.

Getting your home or business dry is imperative in the aftermath of water damage. With excess moisture mold and mildew can develop and bacteria can multiply. That’s why SERVPRO of Rapid City uses moisture meters during and after completion of water remediation work to ensure that structures are properly dried.

Moisture meters can reach areas that may be overlooked or not considered as being affected by moisture. These include areas such as basement walls, spaces between layers of drywall, concrete subfloors, and beneath carpet and tile. Identifying potential damage to these lesser-suspected areas can save thousands of dollars in reconstruction later.

SERVPRO of Rapid City provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

SERVPRO is Here to Help In Any Disaster

3/22/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rapid City, 605-388-3000

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO is Here to Help with Water Damage

3/21/2021 (Permalink)

SERVPRO of Rapid City has responded to apartment complexes that suffered from a toilet bowl overflow on the 4th floor. Not only did the water migrate throughout the 4th floor apartment, affecting 3 of 5 rooms, but it wicked through the drywall and ceilings of the 3rd and 2nd floor apartments directly below. Each unit had less affected rooms than the source unit due to the quick response of our Nationally Certified Technicians and knowing where the water shut off was.

Working floor by floor, our technicians quickly devised a plan for drying purposes in order to lessen the water migration of the already affected materials. Working with each tenant, yes, the units were occupied, they took great care of the contents within each unit.


No matter the size of damage or the size of property, our highly trained technicians can create and execute any plan to mitigate water damage. Our goal is to do as little demolition as possible, but there are instances that cannot be avoided. Once we have finalized the execution of removing affected materials and properly drying materials that were not so affected, we can then send our repairs team in and let them do their magic work.

If you are a property manager or owner and find your property suffering from water or fire damage be sure to call SERVPRO of Rapid City (605) 388-3000.

Extreme Weather Changes Can Cause Pipes To Break

3/21/2021 (Permalink)

Winter weather can bring about more issues than just slippery roads and heavy snow to shovel. With the sudden drop in temperature and immediate increase, we are at risk of pipes bursting, which can cause a major water damage disaster at your house or business.

With the extreme cold comes an increased risk for frozen pipes in cooler areas of your home or business.  Here are some tips to help prevent pipes in areas such as basements, attics, garages, and kitchen cabinets from freezing during the coming cold snap:

  • Open faucets slightly to let water drip or slowly trickle during extreme cold.
  • Keep your heat set to a consistent temperature 24/7.
  • Open kitchen cabinets to let warm air circulate near the plumbing, especially those near outside walls.
  • Consider insulating pipes in especially cold areas of your home like crawlspaces or attics.

If you experience water damage, call the SERVPRO of Rapid City team of trusted professionals 605-388-3000. Our experienced crews are always here to help

Are You Ready For Water Damage

3/20/2021 (Permalink)

Leaking water in your home is always cause for concern. This is especially true if contaminated water could encounter your family. The urgency of the problem is determined by several factors, such as how much water is present, the location in the house and the type of water that is leaking.


Fortunately, there is a rating system that helps homeowners assess the seriousness of a leak. Property owners throughout the area should know if they have a Category 1, 2, or 3 water problem. The higher the number, in general, the greater the urgency to get a water mitigation team to the home. SERVPRO of Rapid City will come and assess the situation for FREE

SERVPRO can Get You A Disaster Plan

3/18/2021 (Permalink)

Business owners are no stranger to the importance of planning ahead, but many of them do not prioritize disaster planning for their business.

Unprepared businesses that are hit by a disaster are frequently devastated, even being rendered unable to reopen. By evaluating your current preparedness levels and determining where you can improve, you can ensure this does not happen to you.

Understanding the three main categories of disaster preparedness is much simpler than planning for each scenario, allowing you to quickly identify strengths and weaknesses and make changes accordingly. Here are the top three categories for disaster preparedness:

Your Commercial Insurance Coverage

While it is logical to assume that a commercial business policy will cover any damages sustained from a natural disaster, many business owners are dismayed to find that is far from the case. Most commercial insurance policies exclude common specifics such as flood damage, and do not provide coverage for the loss of revenue that business owners sustain. Talk to your insurance agent to determine exactly what is and is not in your policy in advance.

Your Emergency Plan and Supply Kit

When the alert is sent out about a natural disaster, or if an emergency like a fire occurs, there will often only be minutes to react. Having an evacuation plan is vital to keep both you and your employees safe in this scenario. It is also wise to plan for a situation in which you will have to await help and stay on-site during an emergency such as a power outage. Stock an office emergency supply bag with enough food, water and medical supplies to cover anyone who may be present.

Your Plan for Restoration and Recovery

Reopening as quickly as possible following a disaster is the top way to minimize the impact that the damages have on the future of your business. By researching and deciding on a restoration company in advance of the disaster, you can make the call as soon as your business is safe to reenter in order to have restoration started right away. In the aftermath, the Small Business Administration offers disaster loans to assist business owners at a lowered interest rate, as well.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

SERVPRO is Here to Help

3/17/2021 (Permalink)

When you experience a flood at your home or place of business, you can't afford to lose important documents or paper goods to water damage. Using state of the art technology, SERVPRO is well equipped to dry and recover paper goods ranging from paper files to books to x-rays and photos.

Why use SERVPRO for document restoration?

The SERVPRO document restoration facility uses the latest vacuum free-drying method in addition to gamma irradiation technology for sterilizing. The facility is under 24-hour surveillance and is managed by HIPAA Master-certified technicians to ensure proper safety and privacy of your documents. The SERVPRO document restoration team has the capacity to handle large scale commercial losses and smaller residential jobs.

Some Floods Need Professionals

3/16/2021 (Permalink)

Most water damage in the home is in the bathroom or the kitchen. Usually, leaks and spills require mopping up and potentially replacing the wall in front of the pipe that leaked. However, there are times that the leak went unnoticed or occurred in an area of the house, such as the basement, where you may not visit regularly. In these cases, you may need to use different methods to restore your home to preloss condition. 

Dealing with this type of considerable spill water damage in the Black Hills requires specialized extraction techniques and equipment. In the winter months, a massive spill requires even more care due to freezing temperatures requiring the house to remain heated so that the water does not freeze within the home or in the pipes. 

Depending on the amount of water and the location of the spill, SERVPRO technicians may need various types of extraction equipment. 

Portable Extractors

Portable extractors like light wants are used for smaller amounts of water extraction or for hard to reach places after technicians complete the heavy-duty extraction, using them in conjunction with truck-mounted extractors and submersible pumps. 

Truck Mounted Extractors

Truck-mounted extractors use powerful vacuums to suck out the water, working off the work truck's fuel, requiring no on-site power. For standing water in a basement, this type of extractor is ideal if there is access through a basement door or window as the hose length can be an issue. Truck mount waste tanks hold between 70 and 100 gallons. 

Pumps

Electric submersible pumps and high-pressure pumps are the two pumps most likely used when a basement has more than two inches of standing water. Electrical submersible pumps commonly referred to as sub pumps are the most typical; however, if the basement requires a high amount of lift, the high-pressure pump may be a better option since it gives a stronger discharge. Both pumps do not handle solids well but can move 1000 to 6000 gallons of water per minute. 

Regardless of the type of extraction equipment used, SERVPRO water restoration technicians safely dispose of wastewater according to local and state ordinances. 

For 24/7 assistance, contact SERVPRO of Rapid City at 605-388-3000. We're Faster to Any Size Disaster.

Protect Your Home From Spring Storms With These Safety Tips

3/11/2021 (Permalink)

Are you ready for another frigid, snowy South Dakota winter to end? If so, you aren’t alone. Between cold temperatures, snow and the continuing pandemic, a case of spring fever is definitely warranted in Rapid City.

It’s already March, so spring is definitely in sight. If you’re like most of us, you’re already planning what projects you’ll complete this year to improve your home and make use of warmer temperatures.

Regardless of how you’re planning to spend spring, it’s a good idea to make time for home maintenance now, so you’re protected for one of spring’s weather threats—strong thunderstorms.

We can’t stop storms from hitting our community. But we can prepare for them. Want to know how? We’ve put together a list of projects that can help secure your home against weather threats.

Add These Seasonal Projects to Your To-Do List

How many of these projects are already on your list?

Check for problems with your roof. Don’t let the first time you realize your shingles are loose or your roof is leaking be when it starts storming. Check for missing shingles and signs of leaks first. Repair them to keep your home safer.

Look for unsecured items around your home. Patio furniture, gazebos, basketball goals and grills need to be secured and stable.

Check for tree limbs that need to be taken down. If limbs and branches are hanging over your home, they need to be removed. Why? Because they can cause damage if the wind pulls them down. You can fix them before they become a problem, though. Cut them down.

Check your sump pump for problems (if you have one). Every homeowner doesn’t need one of these. But if you do need one to regulate water levels in your basement, be sure it’s in good shape before it starts raining.

Remove any debris that’s settled in your gutters over the winter. Clean gutters allow water around your home to flow the right way, instead of overflowing and causing water damage.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Our SERVPRO Techs Are Trained To Help

3/11/2021 (Permalink)

SERVPRO of Rapid City has responded to apartment complexes that suffered from a toilet bowl overflow on the 4th floor. Not only did the water migrate throughout the 4th floor apartment, affecting 3 of 5 rooms, but it wicked through the drywall and ceilings of the 3rd and 2nd floor apartments directly below. Each unit had less affected rooms than the source unit due to the quick response of our Nationally Certified Technicians and knowing where the water shut off was.

Working floor by floor, our technicians quickly devised a plan for drying purposes in order to lessen the water migration of the already affected materials. Working with each tenant, yes, the units were occupied, they took great care of the contents within each unit.


No matter the size of damage or the size of property, our highly trained technicians can create and execute any plan to mitigate water damage. Our goal is to do as little demolition as possible, but there are instances that can not be avoided. Once we have finalized the execution of removing affected materials and properly drying materials that were not so affected, we can then send our repairs team in and let them do their magic work.

If you are a property manager or owner and find your property suffering from water or fire damage be sure to call SERVPRO of Rapid City (605) 388-3000.

SERVPRO is Able to Handle Bio-Hazard

3/11/2021 (Permalink)

SERVPRO of Rapid City is trained and equipped to respond to any type of biohazard situation. We can clean up crime scenes, hoarding, animal and human waste, and unattended death. This is not the most pleasant part of our job, but it is critical that it is handled properly. Here are a few types of biohazards, with an explanation of what they entail.

Unintended Death:

When a loved one passes away, and discovered after the fact, some cleanup is often necessary. We are aware that this situation can be very stressful for friends and family of the deceased.  The technicians at SERVPRO of Rapid City respond to these jobs with compassion and perform the necessary services quickly and safely. It is our goal to provide our cleanup services in a caring manner, and to try to alleviate some of the stress, allowing you and your family to move forward.

Hoarding:

Hoarding can often develop into a biohazard situation. Excessive household garbage and spoiled food are common in a hoarder house. This can attract insects and rodents, and dangerous bacteria can be present throughout the home.

Other Types of Biohazards:

Sewage backups, certain medical emergencies, and crime scenes are examples of other biohazards that require special attention. Bacteria, viruses, and other pathogens may be present. Special cleanup procedures and products are critical to ensure the health and safety of the occupants of the property.

If you have a biohazard problem that requires immediate attention, call SERVPRO of Rapid City anytime. We can respond rapidly, while handling the situation with dignity and respect.

SERVPRO is Here to Help

3/10/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rapid City, 605-388-3000

Are You Ready For Fire Damage

3/10/2021 (Permalink)

Did you know that fire is the most common cause of property damage? The key to protecting your business is your employees having education on fire safety and protocol. Here are a few fire prevention tips!

  1. Clean your space- Keep your workplace clean and everything put away. Keep electrical appliances away from the fuel such as paper and cardboard.
  2. Maintain your fire extinguishers- Check with your local fire department to ensure your extinguisher is up to code. You should also educate employees on how to use the extinguisher.
  3. Install fire sprinklers or suppression system- all businesses have a fire alarm system, but you should also consider installing a sprinkler system.
  4. Maintain Outdoor Spaces- if your business is in a dry or forested area take time to ensure you keep brush and trees from growing against the building.
  5. Have Exit Strategy - Always have an emergency plan and make sure your employees are aware of this plan, include things like maps to exits as well as well-lit exit signs
  6. Clean and Inspect all equipment- Faulty equipment is a common cause of fires. Make sure machines are in proper working order and turn them off when not in use.

Taking these simple steps can help prevent fires ruining what you have worked so hard for. If you would like help developing a plan, please contact SERVPRO of Rapid City to help you put together an Emergency Readiness Plan.

Do you have winter weather damage?

3/9/2021 (Permalink)

STORM - Damage from Cold Weather or Winter Storm?

In South Dakota, winter weather, snow, and ice storms can cause serious damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Rapid City has the winter storm experience, knowledge, and the resources to remediate damage caused by freezing weather. 

SERVPRO of Rapid City Professionals

  • Provide 24/7 Emergency Service
  • Highly Trained Winter Storm Restoration Specialists
  • Faster to Any Size Disaster 

Frozen Pipes

Intense cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO of Rapid City can quickly and safely repair water damage caused by frozen pipes.

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

 Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there is a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger. 

Why Choose a SERVPRO of Rapid City? 

  • We are Faster to Any Size Disaster. SERVPRO of Rapid City is dedicated to responding instantaneously to water emergencies. A fast response minimizes the damage, limits further damage, and reduces cost. 
  • We are Highly Trained Water Damage Specialists.SERVPRO of Rapid City specializes in water damage restoration, the cornerstone of our business. We have vast water damage restoration training that helps you get back to normal more quickly.
    • Water Damage Restoration Technician
    • Applied Structural Drying Technicians 

The Esporta clean makes it "Like it never even happened."

3/9/2021 (Permalink)

SERVPRO of Rapid City is uses The Esporta® Wash System!

Our Esporta is much more than a washing machine, the Esporta® Wash System can restore items that have been severely damaged by water, smoke, soot, mold, or bio-waste. Not only can it restore them to usable quality, but it can remove up to 99% of contaminants (that is equal to food grade quality).

Here is why it's important for you to know WHERE & HOW your content is being cleaned & restored.

  • Your content will be cleaned by the latest technology - not harsh dry-cleaning methods or out of date equipment & methods. The computer determines what is needed based on content.
  • The Esporta will hold up to at least 6 standard loads of laundry, with room to spare.
  • Your content will be inventoried and cataloged for more expedited claim process. 
  • Your content is stored in a safe, controlled environment.
  • You will have emergency laundry cleaned and returned quickly.

What is the Esporta capable of cleaning?

  • Bacteria
  • Viruses
  • Sewage
  • Soot
  • Grime
  • Mold
  • Bio-waste
  • Mildew

What can we restore with this technology?

  • Household goods (comforters, plush toys)
  • Laundry items (clothing, uniforms)
  • Leather items (shoes, bags)
  • Special goods
  • Sports Equipment & Sporting Goods - Hockey, Football, Lacrosse (pads, helmets, gloves, etc...), tents, sleeping bags, and much more. 
  • Horse saddles
  • Personal Protective Equipment (PPE)

Is this system gentle enough to handle soft contents while still achieving 99% cleanliness?

The Esporta® Wash System utilizes a unique cleaning process in which it holds objects stationary and passes them through the water and specialized cleaning agents. This ensures that items do not receive significant wear and tear as they go through the restoration process.

Sound interesting?

SERVPRO is always looking to restore your property rather than replace it, and the Esporta® System is an incredible way to do that. This machine is in our Rapid City office, and items can either be dropped off at this location, or you can have us pick them up.

Call us at 605-388-3000 for more information and try out the Esporta® Wash System today!

Reconstruction Services are Now Available

3/1/2021 (Permalink)

Did you know that in addition to water mitigation, fire cleanup, and mold remediation, SERVPRO of Gillette, Sheridan also offers reconstruction services? After our team is done with drying out your home/business or removing smoke-damaged materials, we can put your home/business back together "Like it never even happened." The convenience and savings of working with one company to assist with mitigation and repairs can be significant. In addition to reconstruction, we also do general home remodeling. Have you been considering remodeling your kitchen? We can help. Does your bathroom need an update? We do that too. From start to finish, we can manage your reconstruction project!

Here are just some of the reconstruction services SERVPRO offers:

  • Drywall repair and installation
  • Floor repair and replacement
  • Kitchen and bath installation and remodeling
  • Cabinet and trim replacement
  • Insulation installation
  • Ceiling repair
  • Fixture replacement
  • Painting and texturing
  • Plumbing
  • Electrical
  • Framing
  • Finish Carpentry 
  • Setting/hanging doors

SERVPRO of Gillette, Sheridan is Here to Help make your life easier!

When disaster hits make sure you are protected

2/17/2021 (Permalink)

No one knows in advance when severe weather will strike their neighborhood and possibly damage their home. But there are things you can do right now that will help ensure your home is prepared if the unexpected happens. 

The National Weather Service can help you with more than checking the weather for the upcoming weekend. They also offer advice about how to get your home ready.

Trim tree limbs and remove dead branches and bushes. Tree limbs and dead trees can pose a threat to your home during high winds. Moving them away from your home can help spare your windows, roof, and siding.

Keep your gutters free of debris. This keeps your roof (and the rest of your home) safe from water damage during heavy rains. Over time, clogged gutters can cause damage to your home that isn’t related to a single storm, so it’s important to clean them out regularly.

Securing loose items. If you have time, this can help save both these items and your home from damage. These include items like patio furniture and grills.

Shut your doors and windows. This will protect the interior of your home against water damage. Remember, even a cracked window can let water into your home.

Getting Your Family Ready

You can learn more about how to put together a family emergency plan and what weather threats are common in your area by visiting Ready.gov.

While you’re there, you can download their app to your smartphone. This app is a great resource when you’re at home or traveling. It sends real-time alerts about severe weather near you to your phone, no matter where you are.

Cleaning Up Storm Damage

Hopefully, your family will never be hit by a storm. But if you are, expert cleaning can help get your family’s home back in order quickly. Plus, if there’s water damage, it can help protect you against mold later. We are apart of a disaster recovery.

Minutes Matter When You Need to Restore Your Keystone Home

2/4/2021 (Permalink)

We’ve been serving Keystone, Rapid City and the surrounding communities long enough to know that every home we serve and restore is unique. The families that we help are all dealing with the emotional and personal issues surrounding their damaged homes in their own way.

We also know that each claim is unique in both the causes and the type of damage they represented. In some cases, every home in a given neighborhood can be damaged by severe weather issues, like wind, hail and rain. In other cases, accidents and appliance malfunctions damage individual homes.

So, we definitely understand that every claim is very different. But we also know that most of them have something in common. It might not even be what you expect. It’s timing.

The sooner the restoration process begins, the easier it is to repair and restore the damage. Minutes make a difference when you’re dealing with water damage. Why?

Because water can begin to soak into and warp wood within a few hours or days. Signs of mold and mildew can start to show just as quickly.

Don’t Wait to Call Your SERVPRO Team

Because we know that damage can move quickly, we also understand how important it is to get the restoration process started quickly. That’s why we offer 247 service during emergencies. You can call us at any time when you need our help, and we’ll be here to assist you.

There are other good reasons to choose SERVPRO, too. Here’s what makes us different.

The technicians on our team are highly trained experts. We work with technicians who are highly trained and have the appropriate certifications. That means when a team comes to your home, you can trust that the people you’ll work with are bringing the latest knowledge and understanding of water damage to the job.

Our teams have the latest technology. We’re part of a trusted, national company. That means our technicians can use powerful, effective technology to make a personalized plan for your family.

We are a local business. While we are affiliated with the nationally known and respected SERVPRO brand, we’re also owned and operated by residents. Our teams care about the community and want to help our friends and neighbors recover after a disaster.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Rapid City Residents Can Count on Us to Repair Fire Damage l SERVPRO® of Rapid City

12/18/2020 (Permalink)

firefighter with water hose trying to put out large flames engulfing brick home If you have fire damage due to a heating malfunction or other issue, count on SERVPRO of Rapid City to fully restore your home.

If you’re a homeowner here in Rapid City, there’s a team of local experts who can help you and your family if your home suffers fire damage. We’re prepared to work with you to remediate and repair in the aftermath of a fire.

Millions of house fires happen every year in the United States—something many homeowners will deal with over the next year. And that number likely includes members of the community here.

Why Winter Is a Riskier Season

Fires happen more often during the colder winter months—especially in places like South Dakota, where residents may need to use furnaces, space heaters and more to heat their homes.

Christmas tree accidents cause numerous fires every year.

Space heaters without automatic shutoff functions can topple over. Malfunctioning furnaces and mishaps with appliances happen sometimes.

How SERVPRO Is Different

Want to know why so many families trust us in Rapid City? Here’s how we’re different:

We have a restoration-first mentality. Our team helps families recover from a fire in a way that’s both logical and economical. Experts are there at every step. We’ll help you save money on repairs and insurance premiums.

We can help with all the restoration issues you’ll face. House fires can damage upholstery, walls and more. Issues resulting from water and smoke are common problems, too. We have the tools and resources to remediate these issues. We’ll make the damage like it never happened.

We’re here at any time. Beginning the restoration process quickly is an important step in getting your home back to its original state. When it’s an emergency, we’re available 247. We make sure our team is here when it matters most.

We are locally owned. SERVPRO locations are everywhere—all across the United States. This location is locally owned. It’s staffed by team members who live in Rapid City. But since we are a SERVPRO location, we can use the resources, equipment and training you would find at a leading-edge company. We use them here in our community.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time to learn more about restoration services near me.

Fire Prevention - Fire Clean up Near Me

12/14/2020 (Permalink)

Sign saying "Be Prepared" - Fire cleanup near me Fire cleanup near me

"It’s always good to find out you’re going to be working from home…

Unless you’re a firefighter."

According to the National Fire Protection Association (http://www.nfpa.org/news-and-research/fire-statistics-and-reports/fire-statistics/fires-in-the-us), in 2015, there were 500,000+ structure fires causing $10+ billion in property damage! Structure fires were reported every 63 seconds!

Here are a few tips to prevent a fire at your Federal Way home or property, provided by the American Red Cross (http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness):

  • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
  • Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach.
  • Turn portable heaters off when you leave the room or go to sleep.
  • Install smoke alarms on every level of your home and outside every sleeping area. Also, install a carbon monoxide alarm in a central location outside each separate sleeping area.
  • Check electrical wiring in your home.
  • Avoid overloading outlets or extension cords.
  • Make sure wiring is not under rugs, attached by nails, or in high traffic areas.

Have you checked your home or property for fire hazards recently? Have you had conversations with your family about what you would do in a fire emergency? What is your plan if a fire impacts your home?

SERVPRO of Rapid City specializes in the cleanup and restoration of residential and commercial property after a fire or smoke damage event and can help you get back on track after an incident.

Stop Water Damage This Winter | SERVPRO® of Rapid City

12/9/2020 (Permalink)

water leaking out of a gutters due to heavy rain > near Spearfish If you have water damage in your home due to a leaky roof or another cause, contact us right away. SERVPRO of Rapid City is available 24/7.

Homes can suffer water damage at any time during the year near Spearfish. But it’s important to keep in mind that seasonal dangers are unique—especially in places with harsh winters like we have near Spearfish.

In general, water damage claims are among the most common ones insurance companies see during the year. Insurance experts estimate that roughly one in every 50 American homeowners files a water damage claim each year.

These can vary in severity, from major flood or storm damage to repairing a busted pipe. In fact, you likely know someone who filed a water damage claim this year.

The Best Steps to Keep Your Home Safe

Taking care of your home and doing regular maintenance is your best protection against routine water damage.

What do you need to watch out for this winter? Experts have some advice about places to look when you’re getting your home ready to weather winter’s unique home maintenance needs:

Get a good look at your foundation. Being sure your home’s foundation doesn’t have any cracks is one of the first things you should do to prepare for winter. Water damage in basements is a common reason homeowners need remediation services. Additionally, water seeping into cracks during the winter and freezing can cause cracks to widen. That happens because water expands when it freezes.

Get your gutters clean before it starts snowing. In general, it’s a good idea to clean your home’s gutters a couple of times each year. Keeping them free of debris and flowing can help stop water from pooling or flowing in ways that can damage your home. Also, clean gutters are less likely to be filled with damaging ice.

Protect your pipes. Did you know frozen pipes are the most common reason homeowners file water damage claims in the winter? You don’t have to be one of them. If the forecast calls for a winter storm or an unseasonably frigid night, leave the faucets in your home dripping. (It doesn’t have to be much—just enough to keep water flowing.) You’re much less likely to find busted, frozen pipes if you take this step.

Find spots that need to be sealed. Like checking the foundation, this step is important because water expands when it freezes. Shingles, window panes and siding that aren’t secure can allow water into your home. And that water can freeze, expand and damage your home.

If a busted pipe, leaky gutter or other winter hazard damages your home, our team is here to help you restore your home. You can get in touch with us 247.

Preparing for a Cold Winter | SERVPRO® of Rapid City

11/23/2020 (Permalink)

icicles hanging on gutters of red brick house SERVPRO of Rapid City is your local restoration expert. Contact us today if you experience any storm damage.

Winter is approaching rapidly in South Dakota. If you’re like most people in Rapid City and beyond, it’s time to start thinking about how to deal with colder weather, snow and ice.

Consider protecting your home before the winter weather starts getting severe. If you’re like most Americans, your home is your family’s most substantial investment. Taking steps to keep your home and family safe from common winter hazards protects that investment.

If you start protecting your home now, you can stop small issues before becoming bigger problems that cause water and storm damage to your home.

Doing it easier than you might expect. You can take the five steps experts recommend when you’re getting your home ready for winter. You can do most of them in a weekend.

Find and seal spaces in your home where air leaks happen. Not only is this better for your home, but it also helps protect you from sticker shock due to high winter heating bills.

Inspect out and insulate your pipes. Busted pipes are one of the main causes of water damage in homes. By replacing faulty pipes and insulating your plumbing, you can prevent your pipes from freezing.

Repair and replace roof tiles, shutters, siding and other exterior elements. Cold air and water can seep in through a variety of surfaces. While the cold air drives high heating bills, water can do significant damage to your home.

Clean your gutters. Removing leaves and fall debris that could freeze or cause water issues during a rainy winter protects your home.

Trim back any branches that are overhanging your home. The weight of snow and ice can cause branches to snap and break. If any of them are hanging over your roof when it happens, they can damage your home.

General Winter Home Safety Tips

Power outages are common during ice storms and blizzards. The CDC offers some tips that can help you stay warm and safe at home.

Be smart with your generator. If you use a generator, put a battery-operated carbon monoxide monitor in your home. It protects your family from the dangers of carbon monoxide poisoning.

Use space heaters the right way. Choose a space heater with an automatic shut-off switch. Also, be sure to place space heaters away from fabric (like furniture and curtains).

If you can, use flashlights at home instead of candles. Candles can cause fires if they’re left burning or topple over. That’s why it’s always safer to keep flashlights on in case the power goes out.

We’re Here to Help

If a busted pipe, leaky gutter or other winter storm hazard damages your home, our team is here to help you restore your home.

You can get in touch with us 247. We’re here if you need anything or if you want to learn more about the services we offer.

Reconstruction Services are now Available | SERVPRO® of Rapid City

11/21/2020 (Permalink)

Two men looking at Blueprints Let us help you get your life back together!

Did you know that in addition to water mitigation, fire cleanup, and mold remediation, SERVPRO of Rapid City also offers reconstruction services? After our team is done with drying out your home/business or removing smoke-damaged materials, we can put your home/business back together "Like it never even happened." The convenience and savings of working with one company to assist with mitigation and repairs can be significant. In addition to reconstruction, we also do general home remodeling. Have you been considering remodeling your kitchen? We can help. Does your bathroom need an update? We do that too. From start to finish, we can manage your reconstruction project!

Here are just some of the reconstruction services SERVPRO offers:

  • Drywall repair and installation
  • Floor repair and replacement
  • Kitchen and bath installation and remodeling
  • Cabinet and trim replacement
  • Insulation installation
  • Ceiling repair
  • Fixture replacement
  • Painting and texturing
  • Plumbing
  • Electrical
  • Framing
  • Finish Carpentry 
  • Setting/hanging doors

SERVPRO of Rapid City is Here to Help make your life easier!

How to Keep Your Home Safe From Fire Damage This Holiday Season | SERVPRO® of Rapid City

11/12/2020 (Permalink)

a man with blue shirt opening oven filled with smoke Our team is available to 24/7 when you have a fire emergency. SERVPRO of Rapid City is here to help.

The holidays may feel unusual this year, but despite everything, many Americans are still planning family-style meals and looking forward to stringing lights and garland to brighten up their homes.

As you’re making plans for Thanksgiving and Christmas, don’t let fire safety slip your mind. Even if you’re hosting smaller events, it’s still a good idea to plan them with these tips in mind.

Thanksgiving Fire Safety

According to a leading insurance provider, 47% of all home fires start while cooking.

These tips from the National Fire Protection Association will help you keep your kitchen safer this holiday season and beyond.

Watch your stove and oven. We’re all tempted to let pots simmer and turkeys roast while we chat with guests or catch a game. But these appliances can start fires if they’re not regularly monitored. So don’t leave your dishes unattended for too long. You’ll serve a tastier meal— and be better prepared to prevent issues that can become kitchen fires.

Keep an eye on any burning candles. Lots of people love the warm, pumpkin-scented candles that have recently become synonymous with fall. If you want to light them during your Thanksgiving party (or any other time of the year), place them somewhere young children can’t grab them or knock them over. Be sure you blow them out when you’re not at home, too.

Check your cords and appliances. Your kitchen works overtime to prepare for Thanksgiving. Place appliance cords in places that don’t pose a tripping hazard to children darting into the kitchen or busy cooks. These appliances can start fires if they’re pulled off the counter or malfunction.

Keep Safety in Mind This Christmas

When it’s time to decorate your home, be sure you keep fire safety at the top of mind when you’re stringing lights and putting up your tree. By just being mindful of how you place your decorations and watching your kitchen for possible fire risks, you can go a long way toward protecting your home and family.

Stay vigilant in the kitchen. Many families enjoy a large meal at both Thanksgiving and Christmas. Be sure to keep an eye on dishes you’re simmering on the stove and appliances you have out on the counter.

Keep your Christmas tree away from heat. As a general rule, you’ll want to be sure your tree is several feet away from fireplaces (wood-burning or gas), vents and space heaters.

Turn the lights off when you leave. While twinkling lights make your home look welcoming at night, leaving them on when you’re not home can raise your house fire risk.

We’re Here to Help

Even the most diligent homeowners can sometimes have an accident or an unforeseen circumstance regarding a house fire. If it happens to your home, we’re available any time day or night to help you start repairing the damage and restoring your home.

Our team is available to help 247 when you have a fire emergency, so don’t hesitate to call us if you need us.

Choosing the Right Cleaning Service for Your Small Business | SERVPRO® of Rapid City

11/2/2020 (Permalink)

a large 24/7 blue neon sign hanging on brick wall No matter the need, SERVPRO of Rapid City is here to provide you with a rapid response.

Small business owners are some of the busiest people in the community.

Between managing the day-to-day operations of your company, dealing with your customer’s needs and working on plans for the future, small business owners like you wear many hats. When you’re just starting, you’re likely doing everything from functioning as the CEO to cleaning up your space.

But with time and growth, you may realize there are some functions you can’t fulfill by yourself. If your business needs commercial cleaning support, it’s good to reach out to experts in that area for help.

But how do you hire a commercial cleaning service? The answer might surprise you—because it’s not as tough as you might think. Just focus on some of the same questions you ask yourself when you’re interviewing a new employee.

These tips can help you make the right choice.

Check your budget. As a business owner, meeting your budget is the difference between a good month and a bad one. Ask the company you’re considering for an estimate. Keep in mind, too, that quality remediation and cleaning work now can save you money on more extensive damages later.

Take a look at customer reviews. In today’s world, most commercial cleaning companies have an online presence. Spend some time seeing how past clients viewed their experiences.

Review their credentials. Licensed and certified cleaning companies can give you some peace of mind. That’s because you’ll know that an outside party recognizes the quality of work they do.

Explore the services they offer. You’ll want to choose a cleaning company that provides the widest variety of cleaning services and can create an individualized plan to meet your cleaning needs—whether that’s for a restoration project or a deep cleaning after virus exposure.

Make sure they’re accessible when you need them. Sometimes, you need professional cleaning services outside of regular business hours. Commercial cleaning services that make themselves easy to reach 247 can help you get started as soon as you need to. That’s especially important when you’re dealing with time-sensitive issues like water damage.

How SERVPRO® Can Help

When you choose SERVPRO for your commercial cleaning needs, you’ll have help from experts who are available 247 if you have an emergency need. Just reach out to us, and we’ll be sure you get certified clean results.

Our team uses leading-edge techniques, personalized cleaning plans and the latest technology to ensure that the work is done well and that your business is ready to open up. That means you’ll be able to greet your customers with confidence.

Want to learn more about what it means to be certified clean? Get in touch with us. We’re always here to help business owners.

Main Causes of Flooding in Rapid City Businesses

11/2/2020 (Permalink)

Rapid City Sky Line Here to Help Rapid City Businesses Remain Open and Operational.

When speaking with local Rapid City business owners and property managers in regards to potential water damage situations, the knee-jerk reaction is to picture a massive storm, flooding offices, and shutting down businesses for days to weeks. It is true that commercial water damage is often the result of floods, but living in Rapid City storms of that degree few and far between.

 
However commercial water damage can happen all year but is usually focused in the fringe seasons, when the weather switched from hot to cold and vice-versa, and it can drastically affect the operation of your business. Here are some of usual culprits of water damage to commercial buildings. 
  

  1. Faulty sprinkler systems 

Some offices and retail buildings still have old and outdated sprinkler systems that work together with fire protection systems. When a fire happens, these sprinklers are very useful in limiting damage, but they can also cause commercial flood damage if they are defective or in need of replacement.

2. Damaged equipmen

This cause of commercial water damage is more common in businesses that use appliances and equipment that make use of water, such as restaurants. If the appliance fails and sends water throughout your building, you will face a water emergency. This can be extra damaging if it occurs after hours and is left alone for long periods of time.
 
3. Broken pipes and plumbing 

Just like in a house, if the plumbing system in your property fails water damage could be the result. Bursting pipes are a regular occurrence in Calgary with our fluctuating weather patterns that can result in pipes freezing and thawing out rapidly.
 
4. Sewer Backups  

One last cause of commercial water damage that often catches business owners by surprise, is the sewer backup. Should the sewer or sump pump to your building back up or become damaged it can result in Black Water rising into your building. Contaminated Black Water can cause adverse health effects and ruin products and office furnishings. SERVPRO of Rapid City has certified IICRC technicians that specialize with this type of water damage.
 
If your business has suffered commercial water damage, SERVPRO of Rapid City will get you and your business back up and running again. Call us anytime at (605)388-3000!

Choosing the Right Cleaning Service for Your Small Business | SERVPRO® of Rapid City

10/21/2020 (Permalink)

a large 24/7 blue neon sign hanging on brick wall No matter the need, SERVPRO of Rapid City is here to provide you with a rapid response.

Small business owners are some of the busiest people in the community.

Between managing the day-to-day operations of your company, dealing with your customer’s needs and working on plans for the future, small business owners like you wear many hats. When you’re just starting, you’re likely doing everything from functioning as the CEO to cleaning up your space.

But with time and growth, you may realize there are some functions you can’t fulfill by yourself. If your business needs commercial cleaning support, it’s good to reach out to experts in that area for help.

But how do you hire a commercial cleaning service? The answer might surprise you—because it’s not as tough as you might think. Just focus on some of the same questions you ask yourself when you’re interviewing a new employee.

These tips can help you make the right choice.

Check your budget. As a business owner, meeting your budget is the difference between a good month and a bad one. Ask the company you’re considering for an estimate. Keep in mind, too, that quality remediation and cleaning work now can save you money on more extensive damages later.

Take a look at customer reviews. In today’s world, most commercial cleaning companies have an online presence. Spend some time seeing how past clients viewed their experiences.

Review their credentials. Licensed and certified cleaning companies can give you some peace of mind. That’s because you’ll know that an outside party recognizes the quality of work they do.

Explore the services they offer. You’ll want to choose a cleaning company that provides the widest variety of cleaning services and can create an individualized plan to meet your cleaning needs—whether that’s for a restoration project or a deep cleaning after virus exposure.

Make sure they’re accessible when you need them. Sometimes, you need professional cleaning services outside of regular business hours. Commercial cleaning services that make themselves easy to reach 247 can help you get started as soon as you need to. That’s especially important when you’re dealing with time-sensitive issues like water damage.

How SERVPRO® Can Help

When you choose SERVPRO for your commercial cleaning needs, you’ll have help from experts who are available 247 if you have an emergency need. Just reach out to us, and we’ll be sure you get certified clean results.

Our team uses leading-edge techniques, personalized cleaning plans and the latest technology to ensure that the work is done well and that your business is ready to open up. That means you’ll be able to greet your customers with confidence.

Want to learn more about what it means to be certified clean? Get in touch with us. We’re always here to help business owners.

Time to get prepared for winter

10/15/2020 (Permalink)

Snowman Burried in snow Are you Ready for Winter?

Many people are not prepared for the quickly approaching winter season and the winter storms that bring frigid temperatures along with ice and snow.  SERVPRO of Rapid City recommends having a winter checklist for your home or business to help prevent water damage from winter storms.

Here are a few items to consider:

  • Put weather stripping on doors and windows to prevent heat from escaping and cold air from entering.
  • Insulate water pipes to help prevent them from freezing and possibly bursting.
  • Check your roof for possible leaks and loose or broken shingles.
  • Keep space heaters at least three feet from anything flammable.
  • Trim tree limbs that are close to the house.
  • Clean gutters.
  • Stock up on ice melt.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Rapid City at 605-388-3000; we are always are always here to help.

Tips to Keep Your Home Safe from Fire This Fall | SERVPRO® of Rapid City

9/23/2020 (Permalink)

a handful of logs burning in a hot fireplace If you experience any property damage due to a fire, we are here for you. Contact SERVPRO of Rapid City to learn more.

Are you ready for fall? Many people look forward to changing leaves, cooler days and fall sports like football. They also enjoy traditional fall activities like Halloween parties and visiting pumpkin patches or apple orchards.

But did you know that fall carries the highest risk for house fires to start? According to the American Red Cross, statistically most house fires happen in the fall and winter months.

Luckily there are steps you can take to lower your risk of a fire starting in your home. The first one is actually very simple. Just check the batteries in your home’s smoke detectors.

Working smoke detectors help keep your home and family safe. Experts recommend having a smoke detector in every bedroom.

If you have issues remembering when you need to change your smoke detector batteries, a good rule of thumb is to switch them every spring and fall when you change your clocks.

Don’t Forget Basic Fire Safety

Do you enjoy a big, happy bonfire with family and friends? If you do, you aren’t alone.

Bonfires are one of the most popular American fall activities. (And they’re a great way to make s’mores.) But if they aren’t properly attended, they can turn a fun night out into an accident waiting to happen.

Supervising a bonfire safely really comes down to keeping an eye on the fire. Don’t leave a fire burning by itself in your yard. If you’re done for the night, be sure to put out your bonfire so it doesn’t cause any unintended damage.

If there’s a fireplace in your home, then using it becomes more tempting on chilly fall nights. Before you light your first fire this fall, have a professional check out your chimney and fireplace to be sure it’s safe.

You don’t want to light a fire in a fireplace when the chimney is clogged or damaged. Having them check the condition of your home’s other heating units (like your furnace) can also help prevent fires caused by maintenance problems.

We’re Here if You Need Us

If an accident happens at your home this fall and you need help restoring fire or smoke damage, you don’t have to look far.

Our team is always ready to help you if a fire damages your home. Local experts can guide you through the fire restoration process and help get your home back in top shape.

We’re here to talk with you 247 if you need to learn more about our fire restoration process.

Don’t Let These Common Home Water Damage Culprits Cause Damage | SERVPRO® of Rapid City

9/23/2020 (Permalink)

white ice maker leaking water Our team is always ready to help you after busted pipes or other water related issues. SERVPRO of Rapid City are the water restoration experts.

If you think most water damage is caused by storms, think again. While severe weather and floods do damage millions of homes every year, insurance claims from pipes, water heaters and appliance failures outpace those caused by natural disasters.

How do we know? Companies like iPropertyManagement and home insurers research common claims. And they’ve found that water damage that’s not related to severe weather is the second most common claim homeowners file.

Water damage claims caused by issues in the home account for billions of dollars in damage every year. An estimate from 2017 found that insurance companies paid out $13 billion in water damage claims. And some of the property damaged can’t be valued at all—things like wedding photos, baby books and heirlooms that money can’t replace.

Tips for Protecting Your Home

Sometimes accidents happen, and careful people can still suffer water damage from an appliance malfunctioning or a pipe bursting. But you can lower your risk by taking part in preventive home maintenance.

Busted pipes are one of the biggest culprits for flooding inside a home. The good news is that most plumbing has a long lifespan. (Galvanized steel pipes can last up to 70 years.) But even if you’re in a new home with new plumbing, watch your water bill. Spikes in your bill can indicate there’s a leak somewhere in your home.

Water heaters can last for 10 to 20 years—and cause a lot of damage if they bust. Do you know how old your water heater is? Or how frequently it needs to be replaced? If not, it’s easy to find out by taking a look at the label on the unit.

Your kitchen appliances are staples you use every day. But they do cause water damage—especially dishwashers and refrigerator ice makers. You can watch for early signs of leaks by checking out your refrigerator’s water supply line when you clean behind it. Also, inspect your dishwasher occasionally to look for signs of water leakage.

What happens if you can’t catch the leak?

Even the most diligent homeowners can sometimes miss a leak. Accidents happen. And when they do, it’s important to have your home professionally cleaned to protect you and your loved ones from mold and other issues that can arise after a water leak. That’s where our team of experts can help you.

Our team is always ready to help you after busted pipes, water heater leaks or appliance malfunctions damage your home. We’re here to talk with you 247 if you need to learn more about our water restoration process.

Get Ready to Weather the Storm | SERVPRO® of Rapid City

8/24/2020 (Permalink)

severe roof damage from a large tree landing on white house SERVPRO of Rapid City is here to provide you with a rapid response. Contact us right away if you experience any storm damage.

No one knows in advance when severe weather will strike their neighborhood and possibly damage their home. But there are things you can do right now that will help ensure your home is prepared if the unexpected happens.

The National Weather Service can help you with more than checking the weather for the upcoming weekend. They also offer advice about how to get your home ready.

Trim tree limbs and remove dead branches and bushes. Tree limbs and dead trees can pose a threat to your home during high winds. Moving them away from your home can help spare your windows, roof, and siding.

Keep your gutters free of debris. This keeps your roof (and the rest of your home) safe from water damage during heavy rains. Over time, clogged gutters can cause damage to your home that isn’t related to a single storm, so it’s important to clean them out regularly.

Securing loose items. If you have time, this can help save both these items and your home from damage. These include items like patio furniture and grills.

Shut your doors and windows. This will protect the interior of your home against water damage. Remember, even a cracked window can let water into your home.

Getting Your Family Ready

You can learn more about how to put together a family emergency plan and what weather threats are common in your area by visiting Ready.gov.

While you’re there, you can download their app to your smartphone. This app is a great resource when you’re at home or traveling. It sends real-time alerts about severe weather near you to your phone, no matter where you are.

Cleaning Up Storm Damage

Hopefully, your family will never be hit by a storm. But if you are, expert cleaning can help get your family’s home back in order quickly. Plus, if there’s water damage, it can help protect you against mold later.

If your home sustains damage due to a storm, you can count on us to help. We’re here to talk with you 247 if you need to learn more about our storm restoration process.

Picking the Right Company to Handle Storm Restoration | SERVPRO® of Rapid City

8/10/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Rapid City to set up an appointment.

Experiencing severe weather while you are at home or at work can be scary, and if you emerge into the aftermath to find that your property has been damaged, stress can add up. Storm damages continue to increase every year, leading to the necessity of being prepared in advance so you know how to handle it.

Working with the right company for storm restoration can go a long way. While it will certainly be a stressful time regardless, having a company you can count on beside you can make the process much more simple and stress-free. Here are some tips for determining if the company you are interested in is a good fit for you.

Determine if You Are Working With the Right Restoration Company After a Storm

Do you trust their reputation in the community? Storms can cause damage to a large area at once, leaving many people desperate for quick restoration and creating a market ripe for scams. Do your research on any company you are considering to make sure they carry a sound local and national reputation as restoration providers before you enter into any contracts with them.

Do you feel confident they can meet demand? Storm damage is unique both in the type of damage and the sheer volume of it. Not only can it cause multiple kinds of damage, but a storm will often impact a large area at one time. With our SERVPRO® partners across the nation, we can get as much backup as we need to handle every type and every incident of damage with the same incredible service we are known for.

Do you know they will always be there to help? Storms have no regard for what is and is not convenient for people, which is why we have you covered for damage at any time, even if it occurs after business hours or on a holiday. You can get in touch with us 247 to receive a comprehensive damage response plan and have a team dispatched to you as soon as you are ready.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Prevent Your Cookout From Being Ruined by a Fire | SERVPRO® of Rapid City

7/29/2020 (Permalink)

a person in grilling chicken and hot dogs on an outdoor grill SERVPRO of Rapid City are the fire restoration experts. To learn more give us a call or contact us online.

We love a summer afternoon spent outdoors followed by a meal cooked on the grill, but with the fun of mastering the grill also comes the responsibility of preventing fires. Because grilling is a common activity, it is not rare to see safety standards become relaxed with time. The best way to prevent a fire is by always being vigilant about fire safety every time you light up the grill.

Many people assume that grill fires are fairly rare, but the U.S. Fire Administration has found that over 5,000 occur annually. These fires can range from small incidents to large emergencies, so we always recommend brushing up on your safety skills before you break out the tongs.

Brushing Up on Grilling Safety Skills

Create a safe zone around your grill. Putting your grill in a spot that is convenient is typically desired, but if the convenient spot is on a wooden deck or close to your home, it can be disastrous. Experts recommend keeping at least three feet around your grill that is clear of flammable objects just in case.

Clean your grill grates often. When you clean your grill grates often, you are not only making your cooking more consistent, but you are also cutting down on your fire risk. As grease builds up on grill grates, it can be heated to hotter and hotter temperatures each time the grill is on, eventually sparking a serious grease fire. Brushing your grates off after each use is a good habit to be in for preventing this.

Never leave the grill unattended. Grills are no exception to the rule that an open flame should never be left unattended. It only takes a moment for that fire to start, and if you are nearby with a fire extinguisher in that moment, you can seriously reduce the damage that is caused. Even for a quick break, ask someone else to take over for you just in case.

Inspect the grill regularly. Even if you are using your grill regularly, there is no telling what sort of dangerous wear and tear could occur. Gas tanks, hoses and connectors can wear down in time, and if you light the grill with a gas leak present, a disaster could quickly ensue. A simple visual inspection every time you grill can seriously cut down on this risk.

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Tips to Stay Safe Regardless of Where a Summer Storm Finds You | SERVPRO® of Rapid City

7/21/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Rapid City is available 24/7 and ready to assist you with any storm damage.

When you go outside to enjoy the warm weather, worrying about thunderstorms is probably not top of mind. However, thunderstorms can happen suddenly, especially when the humidity is high—and every thunderstorm does have the potential to be dangerous, no matter how quickly it comes and goes.

Even if you are on the go when a thunderstorm catches you, these tips can help you stay safe regardless of where you are.

Staying Safe From Thunderstorms on the Go

Know your options for shelter. The best case scenario for a thunderstorm is to find out about it safely at home and be able to stay put until the threat passes—but when you are running errands or on a trip, this is not always a viable option. You can take shelter in your car during a thunderstorm as long as you follow recommended guidelines like turning off the engine and avoiding contact with metal.

Practice electrical safety. If a building is hit by a lightning strike, the wires are generally how the electricity will transfer, which can be a big headache if you have electronics plugged in. Because standard electronics can be ruined by a power surge, unplugging them is your best scenario if you have the time. If not, you can install surge protectors at home and at work to reduce the likelihood of this happening to you.

Avoid direct contact with concrete. There are few things more structurally stable than concrete buildings, but part of what gives them this stability are the metal reinforcements in the concrete’s interior. Because of this, if you have to shelter in a concrete building, avoid leaning on the walls or sitting directly on the floor to prevent the possibility of electrical shock if lightning strikes the building.

Stay indoors for at least 30 minutes. If a severe storm interrupts your otherwise beautiful summer day, getting back outside is probably your top priority. You should make sure you are waiting an appropriate amount of time, however—there are reports of lightning traveling over 20 miles, so you should wait at least a half-hour after the last clap of thunder to head back out.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Starting Your Fire Escape Procedures for Your Business | SERVPRO® of Rapid City

7/6/2020 (Permalink)

img src =”housefire.jpg” alt = “red fire alarm hanging on gray concrete wall ” If your business experiences any fire damage, you can count on us. SERVPRO of Rapid City specializes in commercial fire restoration.

Business owners are no stranger to the necessity of planning ahead for changes to the market, but have you considered how a fire could change your plans? Commercial fires impact many businesses every month, and generally, those that are better prepared have an easier time recovering.

Deciding where to start for your fire safety plans may feel overwhelming, but we always recommend starting with setting up a plan for regular fire evacuation drills with your employees. This will keep everyone safer if a fire were to start and create a comprehensive procedure that everyone will know to follow to quickly and calmly get to safety.

Starting on Your Business’ Fire Safety Plans

Consult with your local fire officials. There are many resources available to you to determine exactly where you can improve your fire safety efforts, including your own local fire station. You can often schedule a visit from them so they can assess your current situation and make personalized recommendations on where to improve and what routes to designate for escape.

Communicate and mark fire evacuation routes. Once you have consulted with your local fire officials regarding your evacuation routes, map them out and communicate them clearly to your staff in advance of the first drill. Giving everyone ample time to prepare will make the drill go much more smoothly and prevent any unnecessary panic from an unprepared staff.

Have fire drills frequently. Your needs will certainly vary regarding how frequently you should make time for drills, but it is better to err on the side of doing them too frequently rather than not doing them enough. You do not want to do them so often that people do not take them seriously, but they should happen regularly enough to stay recent in people’s minds.

Run different fire scenarios. There are so many potential fire starters in any building, so it is impossible to predict exactly where a fire will originate. Make your fire evacuation plans dynamic enough to reflect this by changing up which exits and routes are available so your staff can be accustomed to evacuating in a variety of ways.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Have a Plan for Recovering From a House Fire | SERVPRO® of Rapid City

6/9/2020 (Permalink)

< img src =”housefire.jpg” alt = “woman with hands covering face upset with burnt house in background ” > If your home is damaged in a house fire, SERVPRO of Rapid City is here to help. Contact us for any fire restoration needs.

Having a plan for the moment a house fire starts is one of the best things you can do to boost your household’s safety. Getting everyone out of the house and calling for help in an organized manner is key, but it is also important to know what happens once the flames are extinguished.

Navigating the aftermath of a house fire is a complicated process, but with these helpful tips, you can make sure you are taking care of all the necessary considerations.

Navigating the Aftermath of a House Fire

Prepare yourself for what to expect. While it is impossible to predict the exact extent of your household’s damage before you go inside, being mentally prepared can help lessen the associated shock. Fire damage can often look more severe than people are expecting, so understanding how the charring, soot and smoke damage might appear can be helpful.

Wait to enter your home. Though many people will want to rush to re-enter the home and get started on their recovery process as quickly as possible, you should never do this without a green light from officials. Fires can compromise the structure of the home and make it quite hazardous, so it is important to prioritize staying safe above all else during recovery.

Contact your insurance company. Filing a fire damage claim will vary based on your policy provider, so getting in touch with them early on is a great way to make sure you are taking the right steps to get the most out of your claim.

Document the damages. Photos and a detailed inventory list are often requested by your insurance company anyway, but even if they are not, we recommend keeping track of the damages in an organized way. This will prevent you from accidentally forgetting about items that have been impacted by the fire and will come in handy as you work to recover.

Contact your restoration company. The emotional repercussions of a house fire can be difficult to deal with, which is why we always recommend prioritizing using the best restoration company you can. Trusting the company you work with will be vital in your peace of mind throughout the process and can help you return to your home as quickly as possible.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

DO you have a completed ERP?

6/1/2020 (Permalink)

Picture of ERP App Download the App today!

We have a program called ERP (Emergency Ready Profile). It’s a profile we put together in case of an emergency in your home or business. It’s good for employees, babysitters, or house sitters. The profile is designed to help people that have an emergency occur in their property. For example, if you have water damage, and you need to shut off your water supply, the profile will show a picture of what the shut off looks like, and a description of where it’s at. It will also have contact information in case the homeowner or building manager is not available.

WHY SERVPRO? We offer this FREE profile to anyone. All we need is just a little of your time, and we can make you better prepared for any type of emergency or disaster.

Call SERVPRO of Rapid City 605-388-3000!

Increase Your Preparedness Before Severe Weather Strikes | SERVPRO® of Rapid City

5/21/2020 (Permalink)

person on a white tablet using weather alert app If your home has been impacted by storm damage, SERVPRO of Rapid City will respond quickly to assist in any repairs.

When a thunderstorm is in the area, it is difficult to determine how much damage will be done. Storms can be unpredictable in their patterns, causing severe damage in one area and no damage in another. For this reason, it is important to always be prepared when storms are in the forecast, as you never know what the outcome will be.

By being aware of weather notice terms, making sure your household is ready and having reliable access to weather updates, you can be as prepared as possible for a severe storm to come through the area.

Be Aware of Weather Notice Terms

The notices issued by local weather officials are a helpful way to receive pertinent information regarding your threat level and the next steps to take toward safety. The issuance of a severe weather watch means to stand by and stay informed—conditions point to severe weather occurring, but it has not yet begun. When a severe weather warning is issued, that means that severe weather is active in the area and you should take the appropriate actions to get to safety and stay in place.

Make Sure Your Household Is Ready

While you may not think of an emergency kit as something you use during storms, it is actually a great thing to have on hand. Electricity will often go out, making non-perishable food, filtered water, flashlights and batteries must-haves. It is also wise to make sure you have simple medical supplies handy. You should also designate a safe spot to hunker down while the storm is in your area, such as a bathroom or ground floor hallway, to protect your family from the elements.

Have Reliable Access to Weather Updates

Though our cell phones have revolutionized the way we receive news and important updates about the world, they are not as useful in the event of severe weather. Because cell reception can be faulty during severe weather and electrical outages can render phones without a full charge useless, it is best to have another way to access weather updates. A NOAA Weather Radio is a smart solution for this that you can keep in your disaster kit at all times.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tops for Certified: SERVPRO Cleaned Let people know that you care by displaying your commitment to cleanliness

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Rapid City today at  605-388-3000 for your Certified: SERVPRO Cleaned consultation.

The Kinds of Water Damage That We See After Heavy Rain | SERVPRO® of Rapid City

5/8/2020 (Permalink)

“heavy rainfall on top of metal roof of yellow house ” Heavy rains can cause serious water damage. SERVPRO of Rapid City have the trained technicians to fully restore your home.

Water damage can be caused by a whole host of things, but it is rare that it is as obvious or as sudden as you may assume it to be. In fact, we receive many calls following regular, steady rain showers, which often expose a home’s vulnerability to water after periods of heavy rainfall.

Understanding why (and where) this happens is the best way to prepare for it—and how to call us as soon as you notice signs of water damage so we can help.

Where Water Damage Might Be a Possibility After Heavy Rain

Backup of clogged gutters. Regular cleaning of your gutters is about more than just pulling out the debris—it actually prevents water damage, too. A gutter clog can lead to a backup throughout the system, which can allow water to seep into your roofline and cause damages.

Leaks around windows and doors. Windows and doors generally have protective seals around them, but as these seals become weather-worn, they can begin to allow more of the elements into the home. In the aftermath of heavy rain, this can result in soggy, warped wood that has become soaked over time.

Poor drainage around the foundation. The area around a home’s foundation is one where you definitely do not want the water to build up, as it can lead to moisture damaging the foundational blocks of the home. Drainage and landscaping are the best defenses against this.

Leaks in and around the roof. When conditions are right, even the most well-maintained roof can begin to leak during heavy rainfall. However, watching out for things such as missing shingles or weak spots can make you privy to any vulnerabilities before they cause problems.

Malfunctioning of a sump pump system. Worries regarding water damage lead many homeowners to install sump pumps, but it is important to remember to keep them well-maintained to avoid them from breaking down and causing more issues in the long run.

Leaks around chimneys and skylights. While features such as these are nice, they do introduce potential vulnerable spots into your roof and should therefore be inspected carefully and regularly to catch any potential leaks.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

The 6-Step Approach We Take for Water Restoration | SERVPRO® of Rapid City

4/17/2020 (Permalink)

interior wood floor partially submerged in water When dealing with water damage, immediate action is crucial. Contact SERVPRO of Rapid City for prompt & dependable service.

Discovering that you have fallen victim to moisture damage is disheartening, but quickly taking action to start restoration is vital.

That is why we make sure our customers can call us at any time of the day or night to get their restoration started. Here is how our water restoration process works:

<h3steps-to-water-damage-restoration">6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no limit to when water damage could strike, so we are here to answer your call at any hour. When you report water damage to us, we will ask you any pertinent questions to establish an overview of the damage so we can assemble the best response team to dispatch to you.

2. Inspection and Damage Assessment
We take safety very seriously, so the next step we will take is to check for any safety hazards or hidden leaks that could exacerbate the damage. After this, we will do an assessment of the damages that have occurred and review our restoration plan with you before we get started.

3. Moisture Extraction
Getting excess moisture out of the area is vital to mitigating any damages so we will take measures to pump and vacuum it out as quickly as we are able to—and considering our equipment can move hundreds of gallons of water at a time, we can generally do so quickly.

4. Dehumidifying and Drying
Once the standing moisture is removed, we swap out the pumps for dryers and dehumidifying tools to pull the moisture out of the pores of your home’s surfaces and structures as well as your belongings. Doing this thoroughly and quickly is the best defense against dangerous mold growth after water damage.

5. Cleaning Belongings
Contaminants and odors can linger long after the physical signs of water damage are gone, which is why we make sure to sanitize and deodorize everything that has been affected. This way you know your belongings are safe to use and do not have to worry about odors developing.

6. Restoration and Repair
We always guarantee a complete restoration after water damage, so we will handle all the cosmetic and structural repairs necessary to make your room look the same as it did before the damages. We can handle paint, flooring and other finishing touches for a full restoration job.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

What Steps to Take in the Aftermath of a Flood | SERVPRO® of Rapid City

4/14/2020 (Permalink)

three large houses in a neighborhood with home and street flooded If you’re experiencing any water damage from flooding, SERVPRO of Rapid City is available 24/7 to assist you with any repairs.

Because flooding events are becoming more and more common across the country, being prepared for how to react if one impacts your home is wise. It is normal to want to clean up quickly when you sustain flood damage, but it is essential to make sure you are taking smart steps and making your safety a priority when you do so.

Tips for Taking the Right Steps After a Flood

Avoid further safety hazards. Getting back to your home in order to survey and clean up the damage is often a top priority after a flood, but it is important to not rush there before the area has been deemed safe. Officials must check for damages hidden by the floodwaters such as electrical wires, animals and other contaminants, and exposing yourself to these can lead to serious injuries.

Air out the home. While the damage from rising waters can be significant, mold damage can be an auxiliary issue that can also pose its own set of problems. While mold will seek out any moisture-damaged space in the aftermath of a flood, airing out your home can discourage its growth and keep the air inside the home healthier for those working on the recovery process.

Document the damages. We understand the urge to begin cleaning up immediately after laying eyes on the damages to your home, but we always urge people to do a thorough documentation first. Make an inventory list of all damaged items and take photos of the rooms that have been impacted. Not only will this be helpful for your records, but it is also a big help if you are eligible to file an insurance claim for the damages.

Contact your restoration and insurance companies right away. For those who have purchased flood insurance, setting the policy claim in motion as quickly as possible will help things move much faster for you. Additionally, reach out to your restoration company as soon as you are able to after the flood, especially if they offer a 247 service. Leaving water damage unattended can cause it to compound, meaning quick and professional treatment is the best thing for your home.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Why sump pumps fail

4/3/2020 (Permalink)

diagram of a sump pump Keep your sump pump in tip top shape

Power Failure

Your primary sump pump should not be treated any different than any other appliance in your home - without power, it is completely worthless.  As a safeguard, invest in a high-quality battery back-up sump pump.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Frozen Discharge Pipe

If the discharge pipe is not installed pitched properly, water will collect and eventually freeze, causing a blockage. 

Switch Stuck in Place

There are several different types of sump float switches.  Vertical and tethered floats are the most common.  Vertical floats seem to work the best as tethered floats are known for getting stuck on the side walls of the sump pit (resulting in a flooded basement). 

Over-worked / Under-Powered Sump Pump

Not all pumps are created equal.  Make sure you install the correct horsepower pump capable of keeping up with your flow of water.   

Old Age

It is generally recommended that sump pumps should be replaced every five to seven years in order to be reasonably safe. Don’t wait until it’s too late!

Have a water damage from a sump pump failure? Call SERVPRO of Rapid City at (605) 388-3000

Are you ready for disaster?

4/3/2020 (Permalink)

House on fire Make sure your ready for all everything!

Have You Planned?

Preparing Your Home for an Emergency

Have you ever stopped to wonder what it is like for those who have suffered the loss of everything they own and love in a home fire? Have you ever wondered what it would be like if it were you?

If you have stopped to think about the impact a fire or other related emergency could have on you and your family, then you’re a step ahead! If not, it is time to start emergency planning now because the best thing you can be in the event of an emergency is, ready.

It is important to keep in mind every second counts and having a plan in place could mean the difference between life and death.

Here are some tips to help properly prepare:

  1. Plan and practice your emergency escape route
  2. Locate all known and potential exits from your home
  3. Purchase a home fire extinguisher and store it in a safe, easy-to-locate place
  4. Install and properly maintain a smoke detector
  5. Ask your local fire department to inspect your home for fire safety

In addition to the steps mentioned above, SERVPRO offers an Emergency Ready Profile for your home or business. This profile contains all important information such as water and gas shut off locations and key contacts in one convenient location.

If you are interested in getting your home or business ready for a possible emergency, call us today! (605) 388-3000

We Strive to Restore your Life to the way it was.

4/2/2020 (Permalink)

picture of a person helping a person up a hill and a quote from the Dalia Lama "our prime purpose in life is to help others" We are here to SERV

What happens when your smoke detector goes off in the middle of the night? Well, for most of us, we get up, grab the kids and pets, and then evacuate. At that moment, we aren't thinking about our things, the memories saved in the pictures on your wall. At that moment, all we can think about is getting our family out safely.

Then the shock sets in. You are watching your home burn, and it hits you, the realization of what is happening, and you start to think of everything you had to leave inside. The fire department shows up, puts out the fire, the house is boarded up and you either must stay with a friend, family member or in a hotel.

The next day you arrive on-site with a restoration team. Feeling a little hopeless as you go through your home seeing the destruction from the fire, not knowing there is still hope. The restoration company is telling you how they can save that old chest your grandmother passed down, or they can restore the pictures on the wall.

Here at SERVPRO of Rapid City, we are here to walk with you through those times. We can help pack up the house, taking special care that nothing else gets damaged before we start restoring your home to what it was before the fire. We have special equipment to help remove the smell of smoke from the undamaged parts of the house while we work diligently to give you back your home. And when that day comes, we will greet with smiles as we say Welcome Home.

Property Managers Wanted!!

4/1/2020 (Permalink)

Picture of house on clip board and people shaking hands We work great with property managers!!!

At SERVPRO of Rapid City, we work with a wide range of types of property managers.  The term property management is defined as:

The process of managing property that is leased to a tenant. This includes handling all day-to-day activities that are centered around this specified property. Properties may include residential, commercial and/or industrial real estate including single family dwellings, apartment complexes, hotel facilities, condominium units and shopping centers.  

We know that property management encompasses an exponentially large pool of possible remediation/maintenance scenarios. We have developed customized cleaning services to meet the needs of each type of the property management industry. We have undergone additional training targeted towards facing the mitigation challenges that a large or multi-tenant property may present. We are also in the business of operating a business, so most importantly we understand that downtime means revenue lost. We have the experience to get any job, no matter how large, done quickly and efficiently. We also offer a free service to help you prepare for the unexpected. Our Emergency Ready Profile can help save time and money should you experience damage. Call our offices at 605-388-3000 for more information or if you would like to put together an ERP please call our office to schedule a time.

Is your kit ready?

3/30/2020 (Permalink)

picture of an emergency kit Kit for 2 people for 3 days

The American Red Cross encourages that each household and car have a preparedness kit, but unfortunately only 51.5% of US homes reportedly have an emergency kit ready. Kits should include the following:

  • water
  • canned food
  • a can opener
  • flashlights
  • batteries
  • including enough food
  • water for each person in your household for 5 days

Start with a power outage kit, grab an old backpack or duffel and add in plenty of bottled water, battery-operated radio and clock, flashlight for each member of your household including extra batteries, non-electric can opener, list of emergency phone numbers including family and friends and a first aid kit.

SERVPRO of Rapid City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call SERVPRO of Rapid City (605)388-3000

How to take steps to minimize a loss during a fire befor it happens.

3/18/2020 (Permalink)

building on fire Don't let your business burn!

Did you know that fire is the most common cause of property damage? The key to protecting your business is your employees having education on fire safety and protocol. Here are a few fire prevention tips!

  1. Clean your space- Keep your workplace clean and everything put away. Keep electrical appliances away from the fuel such as paper and cardboard.
  2. Maintain your fire extinguishers- Check with your local fire department to ensure your extinguisher is up to code. You should also educate employees on how to use the extinguisher.
  3. Install fire sprinklers or suppression system- all businesses have a fire alarm system, but you should also consider insatalling a sprinkler system.
  4. Maintain Outdoor Spaces- if your business is in a dry or forested area take time to ensure you keep brush and trees from growing against the building.
  5. Have Exit Strategy - Always have an emergency plan and make sure your employees are aware of this plan, include things like maps to exits as well as well-lit exit signs
  6. Clean and Inspect all equipment- Faulty equipment is a common cause of fires. Make sure machines are in proper working order and turn them off when not in use.

Taking these simple steps can help prevent fires ruining what you’ve worked so hard for. If you would like help developing a plan please contact SERVPRO of Rapid City to help you put together an Emergency Readiness Plan.

Weatherproofing Tips for Homeowners | SERVPRO® of Rapid City

3/10/2020 (Permalink)

a person placing weatherstripping on a white window If you have any storm damage, SERVPRO of Rapid City is here to help. We are available 24/7 and ready to assist you when you need it most.

Severe weather can cause significant and unpredictable damages to the home, but there are ways that homeowners can make their houses more resilient. Taking time to increase your home’s weatherproofing can go a long way—and considering that about half of insurance claims are due to weather, it is something that would benefit homeowners to take seriously.

Adding weatherproofing to your home is a fairly simple process that can provide homeowners with valuable peace of mind the next time severe weather is in the forecast. Keep reading to learn about the most effective weatherproofing methods you can implement around the house.

Tips for Homeowners to add Weatherproofing

Keep Your Shingles in Shape
Even for newer homes, doing regular roof inspections is a wise way to catch sneaky leaks before they get out of hand. Looking at your shingles can tell you quite a bit about your roof’s overall health—missing or cracked shingles are a good indicator that you may need professional repairs.

Beat the Weather With Weatherstripping
Implementing weatherstripping for the exterior of your home can provide significant insulation as well as protection from water leaks when heavy rains occur. Weatherstripping seals the miniature cracks that can develop around doors and windows, leading to big savings on your electricity bills as well as preventing water from working its way in.

Gut Debris From Your Gutters
Clearing debris from your gutters will prevent clogs from starting, which can lead to water damage to your roof and the exterior elements of your home. It is recommended to clean your gutters at least twice each year, and make sure you check on them frequently to determine that everything is draining as it should.

Pick the Right Paint
If you are considering a paint job for the outside of your home, it is about more than just picking a color due to all the weatherproofing technology available. Many paints have built-in water defenses and UV protection to actually reduce the way your home is aged by weather over time by reducing water damage and general wear and tear.

If you have issues with storm damage to your home, we are always here to help. Contact us 24 hours a day for a rapid response.

Lowering Your Fire Risk as a Business Owner | SERVPRO® of Rapid City

2/24/2020 (Permalink)

a green exit sign surrounded by flames If your business has experienced a fire, call SERVPRO of Rapid City. We provide a full service from mitigation to restoration.

It is crucial that business owners be honest with themselves about the risks their livelihood faces, including emergency situations. Commercial fires are one of the most common emergencies that business owners will face and they can be extremely devastating, especially for those who are not prepared. By understanding your risk profile and knowing how your efforts can reduce the dangers you face, you can help protect your business and staff.

For an easy way to reference fire safety tips, we have compiled a list of the top tips for fire safety from a business owner’s perspective. By reviewing this list and implementing the recommendations, you can do wonders for your fire safety efforts.

The Main Fire Safety Tips for Businesses

Follow code guidelines and inspection schedules. Being aware of fire safety guidelines for businesses is always the first thing to do when assessing your preparedness levels. The National Fire Protection Association puts together information regarding equipment inspection, exit routes and other must-know information for businesses to take note of.

Identify your specific risks. No two businesses carry the same fire safety risks because of the different hazards that can be present. Understanding your specific situational risks, such as equipment or supplies that might make a fire more likely to occur, can help you take precautions based on your unique situation.

Create (and practice) a fire evacuation plan. Preparing your employees for a fire is the ideal way to make sure everyone stays calm and safe when the alarm sounds. Hosting regular office evacuation drills and debriefing with everyone as a group afterward can help staff feel more assured in their own preparedness levels and limit your liability.

Have regular fire safety seminars with staff. Helping your staff review the general fire safety guidelines of your building is a great supplement to regular fire drills. The location of fire alarms and extinguishers, as well as any special protocols, is useful knowledge that can help everyone who works in the building feel more prepared.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

For Storm Damage, You Can Trust Us | SERVPRO® of Rapid City

2/10/2020 (Permalink)

a yellow storm damage sign in front of a large damaged roof SERVPRO of Rapid City is your Damage Restoration expert. If you experience any storm damage call us right away.

Storms occur quite often, which can lead individuals to forget the amount of damage they can potentially cause. Storm damages are one of the most frequent reasons why homeowners file with their insurance companies and led to around $2 billion in losses to households during 2018.

It is wise to remember just how damaging storms can be and have a plan in place in case storm damage happens to you.

When you need storm restoration, choosing a company you trust to do quality work is key. That is why we are here to tell you everything you need to know about our restoration process:

Our Unique Storm Restoration Approach

We Do a Dynamic Inspection
Every storm is different, and we understand that no two incidents of storm damage are going to be the same. That is why we take a dynamic approach to restoration inspections, checking for water, structural damage and mold growth. If these things are not treated in tandem, you will run into future problems down the road.

We Train Our Technicians Thoroughly
Our technicians are some of the best in the industry, and we invest heavily in their training to make sure they are fully prepared for any type of storm damage. Based on the guidelines set forth by the Institute of Inspection Cleaning and Restoration Certification, we design all of our training to adhere to industry standards. We also provide ongoing training programs and materials so everyone can stay up to date throughout their careers.

We Have a National Resource Pool
With a national brand behind us, we are a locally owned business that can handle damages of any caliber. We can consult with other SERVPRO® locations in the event that damages are widespread in order to provide extra resources to the community, ensuring that everyone in the area can receive restoration in a timely manner.

We Have Earned Our Reputation
After a severe band of storms, be wary of any new restoration companies that crop up to take advantage of victims. We have seen this many times in the years we have been in business, which is why we always recommend that homeowners work with reputable businesses they know they can trust.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

How to Increase Your Efforts in Fire Safety | SERVPRO® of Rapid City

1/21/2020 (Permalink)

a person laying another wood log into hot burning fireplace A house fire can occur when you least expect it. SERVPRO of Rapid City is on call 24/7 and will guide you through any fire restoration project.

Considering that a fire might occur in your home can be scary, but it is an important thing to think about. Fires can cause severe damage to the home, but thankfully, putting proper fire safety measures in place can limit the likelihood of one occurring as well as the damages if it does.

There are many resources circulating online with fire safety materials, but it can often be a challenge to find everything in one place. That is why we have provided an overview of all the most important tips to keep in mind to increase your household fire safety.

Tips for Increasing Household Fire Safety Efforts

Frequently Check Smoke Detectors. Having smoke detectors installed in the house and making sure they are properly maintained is the top way to reduce the risk of fire-related injury and lessen the damage that occurs to the home. Test them every 30 days to be sure the batteries are still charged.

Have a Fire Escape Plan. Putting a plan in place for how your family will escape when a fire starts and rehearsing it regularly will help everyone know exactly how to keep themselves safe in a fire. Make sure each room has two exits and that you have a designated meeting place away from the home.

Know How to Operate a Fire Extinguisher. Purchasing a fire extinguisher and learning how it operates can make the difference between a disastrous house fire and a small incident of flames. Store it according to manufacturer’s directions in a place that is easily accessible to everyone.

Never Leave Flames Unattended. Small flames are everywhere—lit candles, cook tops and even fireplaces may seem harmless because of how frequently they are used. However, any flame has the potential to get out of hand, so they should never be left unattended under any circumstances.

Keep a Closed-Door Policy. Nighttime house fires are some of the most alarming because of their high fatality rates. The best thing to do to protect your family is making sure everyone sleeps with a shut door. This can slow the spread of smoke and flames exponentially, adding precious seconds on to everyone’s time allotted to escape.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Commercial Post Construction Clean-up

11/10/2019 (Permalink)

Photo of commercial stairwell with ladder for window cleaning SERVPRO of Rapid City finished another large construction clean-up project!

Whether you are building a new commercial structure from the ground up, or simply taking on a long overdue renovation project, it is a big job!  The entire construction process can be lengthy, stressful and messy!  After the job is complete you may be left with an even bigger mess to cleanup before you get your business up and running.  Let SERVPRO of Rapid City take care of that headache for you.  Our full line of specialized cleaning services includes post-construction cleaning.  You wouldn’t hire a car mechanic to repair an airplane, so why hire a maid service to tackle the big stuff?  You need a specialist with the staff, equipment and techniques to handle a large job.  Our highly trained team members will clean every inch of your newly finished project and make it shine for your opening day.  As part of a national franchise system with over 40 years in the cleaning industry, SERVPRO of Rapid City knows how to deliver on our promise of outstanding results.  Call us today at 605-388-3000 for more information. 

Employee Spotlight - SERVPRO of Rapid City

11/1/2019 (Permalink)

SERVPRO of Rapid City updated team photo SERVPRO of Rapid City updated team photo

We keep growing and felt it was time to update our Group Photo.

L to R Back Row:  David Peters, Brittany Rambo, Jessica Digmann, Teresa Bauer, Brian Tucker, Randy Brunsen, Michael Butzen, Mario Kursave, Jesse Bauer.

L to R Front Row:  Hailey Thorson, Tawnee Barry, Kim Goodwin/Peters, Chelcey Sheilds Barnes, Chris Burks, Shay Christy, Herb Weidmann

With every water, fire, or flood comes a flood of emotions. There is a certain amount of uncertainty, and a loss of control. It can be your home, business or your belongings that have  become damaged you don't just want things to be clean. You want your life back, as well. You look to us, SERVPRO of Rapid City, to handle the situation.

Our team takes to the streets, every hour of every day. Proving that wherever there's a house full of water, or an office filled with smoke, there is also a van full of clean. SERVPRO of Rapid City can make it "Like it never even happened." 

SERVPRO of Rapid City is always investing in the training of their staff!

11/1/2019 (Permalink)

Water logged bed Who do you call when a disaster strikes!

SERVPRO of Rapid City recently had 2 additional Crew Chief's and a Production Manager obtain certifications in (WRT) Water Restoration Technician and (ASD) Applied Structural Drying from the IICRC (Institute of Inspection Cleaning & Remediation).

The Water Damage Restoration Technician and Applied Structural drying courses are designed to teach our restoration personnel who perform remediation work a better concept of water damage, it’s effects on all materials, and techniques for the drying of structures. These courses have given our residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses and how to effectively dry out a structure. 

SERVPRO of Rapid City's emergency services personnel can inspect materials for restorability, cleanability and start the appropriate extraction and drying procedures as soon as possible to minimize disruptions in your home or business.  We also work directly with your insurance!  Contact SERVPRO of Rapid City 24 hours a day at 605-388-3000

EMERGENCY READY PROFILE

11/1/2019 (Permalink)

Emergency Ready Plan Emergency Ready Plan

The SERVPRO Emergency Ready Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of Rapid City as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time and can save you a lot of time and money in the future.

Call Kim Goodwin at SERVPRO of Rapid City at 605-388-3000 to inquire about your ERP today!

SERVPRO of Rapid City sponsors the Rapid City Rush

11/1/2019 (Permalink)

Image of Esporta cleaning system Esporta Cleaning System

SERVPRO of Rapid City has partnered with The Rapid City Rush again this year! SERVPRO of Rapid City helped make their first road trip by deep cleaning their bus.  They are off to a great start having 2 "SERVPRO of Rapid City Clean Sweeps" of their first 2 opponents!  We have also joined their "Chuck-A-Puck" group for a $40 off any service that SERVPRO of Rapid City offers.  The Rush Nation is on the move again this year.  We hope to see you all at the home games!  

SERVPRO of Rapid city will also be cleaning the players hockey gear.  Our Esporta cleaning machine is the only one in the black hills area!  

So much more than a washing machine, the Esporta system can restore items that have been severely damaged by water, smoke, soot, mold, or bio-waste. It can remove 99% of all contaminants. ( that's equal to food grade quality) 

For more information on the Esporta Cleaning Machine please call Kim Goodwin at 605-388-3000.

When the ice moves in to Western SD are you Ready?

11/1/2019 (Permalink)

Servpro van with snow on hood removed where the logo is. It's that time of year!

Damage from Cold Weather or Winter Storm?

In Western South Dakota, cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Rapid City has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. 

SERVPRO of Rapid City Professionals

  • Provide 24/7 Emergency Service
  • Highly Trained Winter Storm Restoration Specialists
  • Faster to Any Size Disaster 

Frozen Pipes

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO of Rapid City can quickly and safely repair water damage caused by frozen pipes.

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

 Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger. 

Why Choose a SERVPRO of Rapid City? 

  • We’re Faster to Any Size Disaster. SERVPRO of Rapid City is dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost. 
  • We're Highly Trained Water Damage Specialists. SERVPRO of Rapid City specializes in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training that helps you get back to normal more quickly.
    • Water Damage Restoration Technician
    • Applied Structural Drying Technicians 

Regardless of the Winter Storm, We Can Help! Give us a call at 605-388-3000!

Getting Rid of Cigarette Smoke Odor

11/1/2019 (Permalink)

Employee holding miniature house and bundle of keys A clean smelling home sells faster!

Getting Rid of Cigarette Smoke Odor

It's obvious to a non-smoker when a home smells like cigarettes.  The smell of tobacco and/or cigarette smoke and tar is stubborn because it "sticks" to all surfaces as it spreads through the air. So, how do you get rid of the cigarette odor? 

The short answer is that it's very difficult.  ALL surfaces in the home need to be scrubbed and deodorized, including the: flooring, walls, furniture, appliances, knick-knacks, and clothing. Even the air in the home needs to be deodorized during the process.  It's not an easy task, but the experts at SERVPRO® of Rapid City have done it many times and are more than willing to help you.  We have several techniques and a qualified crew to help you, help your customer sell their property faster.  Give us a call today at 605-388-3000 and help your customer start breathing easier about selling their home.

What happens if you have even a small fire in your house?

11/1/2019 (Permalink)

Home with roof on fire with a stream of water putting it out Fireplace season is nearly upon us!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rapid City will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored to the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 605-388-3000

What is lurking in your ducts?

11/1/2019 (Permalink)

Photo of the inside of ductwork with a lot of lint and debris What's Lurking in your Ducts?

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO of Rapid City today, 605-388-3000

Let Us Help You Get Ready For The Holiday Season

11/1/2019 (Permalink)

2 cleaning technicians greeting a homeowner with all their cleaning gear The holiday season is upon us, are you prepared?

With the Holiday Season fast approaching its that time again to make sure your carpet and home are looking great for all your Holiday party's and family that will be visiting. Let the crews from SERVPRO of Rapid City help take that stress away. We have general cleaning crews that will help get the Summer and Fall mess looking "Like it never even happened."

Call and book your cleaning services now so all the relatives are envious of how clean your house is for the Holidays. We provide the following services. 

  • Carpet Cleaning
  • Upholstery Cleaning
  • Cleaning of Drapes and Blinds. 
  • Ceiling, Walls and Hard Floors.
  • Duct Cleaning
  • Deodorization

We will also perform janitorial cleaning of commercial spaces.  Daily, Weekly and Monthly available! Call 605-388-3000 and schedule today!

LET'S TALK TURKEY SAFETY!

11/14/2018 (Permalink)

Turkey Day (aka - Thanksgiving) is right around the corner and it is that time of the year again when family and friends come together for a feast. There are several ways to cook a turkey, but a favorite among some is deep fried. Unfortunately, we have all seen the videos (https://youtu.be/tSI79ZftCpU) that end in a fiery ball of poultry. If you plan on deep frying a turkey this year, please keep the following tips in mind. 

  • Thaw and Dry turkey completely before cooking.
    • Thaw the turkey in the refrigerator approximately 24 hours for every 5 pounds, according to The National Turkey Federation (http://www.eatturkey.com/).
    • Ice or water that mixes can cause flare-ups
  • Fryer Setup
    • Use fryer OUTDOORS and away from decks, garages, home, and other structures.
    • Keep children and pets away from the fryer. 
    • Use on a flat surface to avoid accidental tipping. Make sure the tank and burner are at least 2+ feet apart.
  • Measure the Oil
    • Avoid overfilling by reading the manufacturer’s instructions. 
  • Be Prepared (SAFETY FIRST!)
    • Use oven mitts to protect hands and/or arms.
    • Safety goggles to protect eyes
    • Have a grease-rated fire extinguisher nearby and ready.
  • Finishing Act
    • Remove pot from burner and place on a level surface.
    • Allow oil to cool overnight before disposing of oil in a sealed container.

Most importantly, NEVER LEAVE FRYERS UNATTENDED!! Please be careful this holiday season and share these tips with your friends and family that enjoy fried turkey.

If you do become a victim of a deep-fryer fire, SERVPRO® of Rapid City is here to help. We are available 24/7/365 days a year @ 605-388-3000.

SERVPRO® of Rapid City would like everyone to have a safe holiday season with their family and friends.

The 10th Annual Great Downtown Pumpkin Festival

9/17/2018 (Permalink)

Hope to see you at this year's Great Downtown Pumpkin Festival!

Downtown Rapid City's biggest festival, The Great Downtown Pumpkin Festival, returns for the 10th year. This year's event is scheduled for September 29th, from 9AM to 5PM in the downtown area! Come to see all the fun activities in Main Street Square, along Sixth St., and Memorial Park. This event is a day full of fall fun including a pumpkin catapult (also known as punkin chunkin), giant pumpkin weigh-off, downtown pub crawl, Regional Health and Scull Construction Kidz Zone, pony rides, vendors and more. Last year's giant pumpkin winner weighed in at almost 1,000 pounds!! We hope to see everyone at this awesome event with fun for the whole family and remember to give us a call 24/7/365 for all your fire & water restoration needs. 

Water damaged contents

9/4/2018 (Permalink)

Water damage can occur in your home due to many issues; a pipe break, a roof leak, dishwasher overflow, and many more. We often think about our home as the walls, floors and how they can be affected and damaged from water, but one area that can be overlooked is contents. Your contents or treasures or family heirlooms or weekend garage-sale finds that have been DIY’ d to perfection are what turn a house into a home. So when water pours through your ceiling soaking your favorite chair, or that first “adult” purchase that was not assembled using an Allen wrench, it can be very upsetting.

SERVPRO® of Rapid City are Here To Help® when disaster strikes your home, we are available 24/7, 365 at 605-388-3000. #LikeItNeverEvenHappened #HereToHelp #SERVPRORapidCity

The Importance of Acting Quickly after a Disaster

9/4/2018 (Permalink)

SERVPRO of Rapid City is available 24/7/365 for all your disaster needs.

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold infestations and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

  • If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the disaster.
  • Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
  • Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
  • The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

If you’re not sure how to act after experiencing water, fire or mold problems in your home or business, contact SERVPRO of Rapid City at 605-388-3000. We have a team of restoration professionals ready 24/7/365 to help you.

Rapid City Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/4/2018 (Permalink)

This flooded basement was caused by a recent storm.

Water damage in a basement can cost home owners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, rot, mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology.  Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Rapid City’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our professional production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours. Call SERVPRO of Rapid City and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business or insurance customer needs one of our large selection of biohazard removal services, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service.  Call us today at 605-388-3000!

When Storms or Floods hit, SERVPRO of Rapid City is ready!

9/4/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage.

SERVPRO of Rapid City specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Black Hills, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 605-388-3000

Emergency Ready Profile

9/4/2018 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of Rapid City as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time and can save you a lot of time and money in the future.

Call Brian of SERVPRO of Rapid City at 605-388-3000 to inquire about your ERP today!

are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of Rapid City as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time and can save you a lot of time and money in the future.

Call Brian of SERVPRO of Rapid City at 605-388-3000 to inquire about your ERP today!

September is National Preparedness Month - 2018

9/4/2018 (Permalink)

Go to www.ready.gov for more information about how to plan for disasters!

September is National Preparedness Month! During this month we urge everyone to take the time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as flood, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.

The devastating hurricanes and wildfires of 2017 & now again in 2018 reminded the nation of the importance of preparing for disasters.  Often, we will be the first ones in our communities to take action after a disaster strikes and before first responders arrive, so it is important to prepare in advance to help yourself and your community.

SERVPRO of Rapid City would like to say "Thank You" to all those first responders and everyone involved when disasters strike. We are available 24/7 - 365 @ 605-388-3000 if you have a water or fire disaster in your home or business.

What are the different types of M-O-L-D?

9/4/2018 (Permalink)

M-O-L-D!!

There are three different classes of mold. Mold found in homes can be broken down into different classes based on their level of health risks.

  • Hazard Class A - Molds classified as Class A are the most hazardous types. These molds can directly impact health. It is critical to remove this classification of mold from the home immediately in order to eliminate the dangers. 
  • Hazard Class B - This classification is less hazardous than Class A molds, but can still affect people's health. This group can cause allergic reactions, especially with prolonged exposure.
  • Hazard Class C - The types of mold in this group are not known for causing health risks but it can cause structural damage if left untouched.

If mold is present in the home then it is important to have it removed as soon as possible to eliminate possible health risks and further damages. The professionals at SERVPRO of Rapid City will be able to efficiently remove the mold infestation from the property. Give us a call @ 605-388-3000! 

Faster to your Water Damage Event

9/15/2017 (Permalink)

SERVPRO of Rapid City provides 24/7 - 365 fire and water damage restoration services. Give us a call at 605-388-3000!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Rapid City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Rapid City arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service?

Call Us 24/7 - 605-388-3000

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Rapid City

SERVPRO of Rapid City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Will Your Homeowner's Insurance Cover Water Damage?

9/15/2017 (Permalink)

Don't let your water damage or leak problems go unaddressed! It can cost you more in the long run, please CALL US AT 605-388-3000 for an estimate!

Most people learn a great deal about their homeowner’s insurance policy after there’s been an event— which is not the ideal time to have a crash course in coverage. At SERVPRO of Rapid City, we see quite a few policies and situations. Although the details vary from one state to another and from one policy to another, we can share some general guidelines.

If you live in a flood-prone area— not just near a waterway, but in an area that’s frequently hit by major storms— you should consider getting flood insurance. Most insurance policies don’t cover floods, which are the most common natural disaster in the nation. Between 2008 and 2012, the average flood claim was $42,000-plus. Not something you want to pay out of pocket!

Water Damage vs. Flood: What’s the Difference?

Water damage, as covered in the homeowner’s policy includes ‘instances of water hitting your home before touching the outside ground’. (No, we’re not making this up.) Damage from a leaky roof or broken pipe are insured. So too is mold that results from those accidents. But mold resulting from a flood won’t be covered unless you have separate flood insurance.

It’s important to note that it is the damage to your home that’s insured, not the actual item that failed. So if a busted pipe was the source of the problem, the ruined carpet will be covered but not the broken pipe.

FEMA estimates that just six inches of water can cause $20,000 in damage.

Here are some things flood insurance generally does cover:

  • Building & foundation
  • Electrical & plumbing
  • Permanently installed carpet, paneling & furniture
  • Removal of debris
  • Built-in appliances

Homeowners do have some protection, though. Our team can usually help you decipher the language in your policy. And remember, you are not required to accept the lowest bid on restoration work. Repair rates should reflect the prevailing charges in your area for quality work. It’s easy enough to find a fully licensed and insured firm to take charge of the clean-up work. Just call SERVPRO of Rapid City.

While the first day or so after a catastrophic flood may seem like Armageddon, make sure you take the necessary steps to prevent further damage. We can help you identify what needs to be done. Also ask about time requirements. Most policies stipulate that preventive measures and restoration work be done within a certain time frame.

Questions? Call 605-388-3000. Fortunately for you, SERVPRO of Rapid City deals with these issues every day.

Mold Myth Busters

9/15/2017 (Permalink)

Don't let mold hinder you & your families health! Call us today at 605-388-3000!

When it comes to mold, misinformation is all too common and it can be costly to homeowners' health and property. That's why the experts at, SERVPRO, one of the largest disaster restoration companies in the United States, say it's essential that homeowners know the facts about mold.

As temperatures begin to rise across the country, SERVPRO of Rapid City is alerting consumers about the most common myths that its network of trained professionals encounters when facing water or mold damage.

Home and business owners rarely think about mold and/or microbial growth until it affects their health, homes, or businesses.  Mold spores are all around us, everywhere, and found in most every home across the world.  In the right conditions and without the right treatment, mold can quickly grow into a major problem.

The three most commonly reported mold myths are:

  1. False: Bleach or other retail products can kill mold on any surface.
    Fact:
    Most retail products simply discolor mold and are not recommended for use on porous surfaces. In porous and semi- porous materials, such as wood, carpet, ceiling tile or drywall, mold's roots may not come into contact with the cleaning product, meaning it will likely return. This is one reason why experts say removing the mold-affected items is the only way to ensure it is removed from your home.
  2. False: Dead mold can't cause health issues.
    Fact: 
    Mold goes dormant until the conditions are favorable for regrowth. Even dormant mold can release spores, allowing it to reproduce and reappear, particularly if the underlying moisture and ventilation issues have not been resolved. Trained professionals can help you identify potentially dangerous mold and ensure affected areas are properly treated.
  3. False: Mold is the only problem associated with water damage.
    Fact:
    When water is present where it should not be, it can quickly cause a host of problems, including structural and cosmetic damage, as well as promote bacterial and viral growth. In addition, mold can begin to appear within 24-48 hours, depending on the nature of the water intrusion. Calling a reputable disaster restoration professional who is skilled in dealing with water- related damages can help you avoid long-term problems and get life back in order again as quickly as possible.

SERVPRO of Rapid City is trained, equipped and ready to restore homes and businesses before, during and after any mold-related issues. For more expert tips and information about mold prevention and remediation, visit SERVPROrapidcity.com. For immediate assistance and clean up, call SERVPRO of Rapid City at 605-388-3000.

SERVPRO of Rapid City Smoke and Soot Cleanup

9/15/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rapid City will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored to the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 605-388-3000

Common Misconceptions about Mitigation and Restoration

9/15/2017 (Permalink)

Over the years, there has been an abundance of misconceptions and non-truths involving property damage and restoration procedures. Professional restoration companies are trained to see beyond the misconceptions and misinformation that often complicate a claim. If someone doesn’t act quickly enough or doesn’t take the right actions due to these misconceptions, they can end up with even more damage to deal with, that could have easily been avoided.

A SERVPRO of Rapid City professional restoration technician will prioritize mitigation over restoration ensuring damage costs do not escalate. Mitigation is extremely time-critical, as it stops further damage and reduces additional loss. It usually needs to be performed within 24 hours or less. Any delay will further complicate or devalue the mitigation effort.

Restoration, on the other hand, puts the damaged items back to a preloss condition. It is less time-critical, but still important and should be done as quickly as possible.

Misconception #1: Replacing is less expensive than salvaging.

Cleaning is a mitigation process that has excellent results and is cost-effective - especially when compared to the cost of replacement. For instance, when smoke is not properly cleaned from delicate fabrics and surfaces, secondary damage can occur. Replacement is usually the only option. Hundreds of dollars of cleaning can become thousands of dollars of replacement due to delayed action. Today’s restoration professionals are able to effectively clean and remove contaminates, saving expensive replacement costs.

Misconception #2: If you get your carpets cleaned, they get dirty faster.

Techniques, equipment, and materials used in the past to clean carpets were inferior to those used by today’s professionals. In the past, inefficient carpet shampooing left a soap residue that attracted soil more rapidly than prior to cleaning. Restoration professionals now use a cleaning process that both flushes and rinses carpets, and prevents that from happening.

Misconception #3: Once the carpet is dry, that noisy equipment needs to be removed.

The greatest failure in restoring water-damaged structures is to remove the drying equipment before the drying is complete. Using the carpet or padding to determine dryness is a poor misrepresentation of whether the structure is dry or not (and one that is not easily defended if litigation follows). Carpet and padding dry quicker than other structural materials and are not an accurate gauge. The danger with ineffective drying is that it can turn a small loss from water damage into a multi-thousand dollar mold claim. SERVPRO of Rapid City professionals use measuring equipment to determine if moisture content has been returned to normal standards. Meters and sensors are used to document and record the data that justifies the use of the equipment and the best time to remove it. That is extremely important to accomplish the end result - a totally dry structure.

Misconception #4: Once a structure has been damaged by fire, it will always smell like smoke. So why rush to clean it up?

Stories arise about smoke damage restoration efforts that have failed - usually because odor remains. Smoke odor and residue are the products of incomplete combustion. They are acidic and are far more damaging than ordinary dirt or dust. Prompt cleaning actions can reduce losses if this acid is removed or neutralized. Odor removal is more complicated than turning on one machine and hoping to achieve satisfactory results. Restoration for smoke odor has to be thorough. All contaminated areas need to be cleaned, deodorized, and sealed where applicable. It is important that all odor molecules are neutralized, either airborne or absorbed.

SERVPRO of Rapid City professionals are the best assurance when it comes to mitigation and restoration. Due to their continuous technical training, they do not repeat the erroneous theories and mistakes of the past. Using the latest equipment and techniques, they make sure that the job is done correctly and completely - the first time.  SERVPRO of Rapid City restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup.  Don’t wait another moment if your home has been devastated; call us today at 605-388-3000.

Rapid City 24 Hour Emergency Water Damage Service

9/15/2017 (Permalink)

SERVPRO of Rapid City is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We answer the phone ready to help - Call today at 605-388-3000!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rapid City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Rapid City

SERVPRO of Rapid City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Rapid City Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/16/2017 (Permalink)

This flooded basement was caused by a recent storm.

Water damage in a basement can cost home owners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, rot,  mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology.  Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Rapid City’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our professional production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours. Call SERVPRO of Rapid City and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business or insurance customer needs one of our large selection of biohazard removal services, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service.  Call us today at 605-388-3000!

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